Assets
| Type | Time | Amount | Unit |
|---|---|---|---|
| ifrs-full:Assets | 2016-12-31 | 24151000000 | DKK |
| ifrs-full:Assets | 2017-12-31 | 50835000000 | DKK |
| ifrs-full:Assets | 2016-12-31 | 48782000000 | DKK |
| ifrs-full:Assets | 2017-12-31 | 24520000000 | DKK |
Revenue
| Type | Start date | End date | Amount | Unit |
|---|---|---|---|---|
| ifrs-full:Revenue | 2017-01-01 | 2017-12-31 | 79912000000 | DKK |
| ifrs-full:Revenue | 2016-01-01 | 2016-12-31 | 78658000000 | DKK |
XML
See the xml submitted here:
XML: http://regnskaber.virk.dk/99740582/ZG9rdW1lbnRsYWdlcjovLzAzLzZiLzA4L2JmL2VhLzZmMTUtNDZhZS04MzNlLTVhMzU3ZGFlM2Y4ZQ.xml
Separator
The full data:
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id="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInFinancingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_42"><xbrli:entity><xbrli:identifier scheme="http://www.dcca.dk/cvr">28504799</xbrli:identifier></xbrli:entity><xbrli:period><xbrli:startDate>2016-01-01</xbrli:startDate><xbrli:endDate>2016-12-31</xbrli:endDate></xbrli:period><xbrli:scenario><xbrldi:typedMember dimension="ifrs-dk:IdentificationOfComponentOfCashFlowsFromUsedInFinancingActivitiesDimension"><ifrs-dk:componentOfCashFlowsIdentifier>42</ifrs-dk:componentOfCashFlowsIdentifier></xbrldi:typedMember><xbrldi:explicitMember dimension="ifrs-full:ConsolidatedAndSeparateFinancialStatementsAxis">ifrs-full:SeparateMember</xbrldi:explicitMember></xbrli:scenario></xbrli:context><cmn:TypeOfAuditorAssistance contextRef="duration_CY_C_only">RevisionspÃ¥tegning</cmn:TypeOfAuditorAssistance><gsd:InformationOnTypeOfSubmittedReport contextRef="duration_CY_C_only">Ã
rsrapport</gsd:InformationOnTypeOfSubmittedReport><gsd:IdentificationNumberCvrOfReportingEntity contextRef="duration_CY_C_only">28504799</gsd:IdentificationNumberCvrOfReportingEntity><gsd:NameOfReportingEntity contextRef="duration_CY_C_only">ISS A/S</gsd:NameOfReportingEntity><gsd:AddressOfReportingEntityStreetName contextRef="duration_CY_C_only">Buddingevej</gsd:AddressOfReportingEntityStreetName><gsd:AddressOfReportingEntityStreetBuildingIdentifier contextRef="duration_CY_C_only">197</gsd:AddressOfReportingEntityStreetBuildingIdentifier><gsd:AddressOfReportingEntityPostCodeIdentifier contextRef="duration_CY_C_only">2860</gsd:AddressOfReportingEntityPostCodeIdentifier><gsd:AddressOfReportingEntityDistrictName contextRef="duration_CY_C_only">Søborg</gsd:AddressOfReportingEntityDistrictName><gsd:AddressOfReportingEntityCountryIdentificationCode contextRef="duration_CY_C_only">DK</gsd:AddressOfReportingEntityCountryIdentificationCode><gsd:AddressOfReportingEntityCountry contextRef="duration_CY_C_only">Denmark</gsd:AddressOfReportingEntityCountry><gsd:TelephoneNumberOfReportingEntity contextRef="duration_CY_C_only">(+45) 38 17 00 00</gsd:TelephoneNumberOfReportingEntity><gsd:FaxNumberOfReportingEntity contextRef="duration_CY_C_only">(+45) 38 17 00 11</gsd:FaxNumberOfReportingEntity><gsd:HomepageOfReportingEntity contextRef="duration_CY_C_only">www.issworld.com</gsd:HomepageOfReportingEntity><gsd:ReportingPeriodStartDate contextRef="duration_CY_C_only">2017-01-01</gsd:ReportingPeriodStartDate><gsd:ReportingPeriodEndDate contextRef="duration_CY_C_only">2017-12-31</gsd:ReportingPeriodEndDate><gsd:PrecedingReportingPeriodStartDate contextRef="duration_CY_C_only">2016-01-01</gsd:PrecedingReportingPeriodStartDate><gsd:PredingReportingPeriodEndDate contextRef="duration_CY_C_only">2016-12-31</gsd:PredingReportingPeriodEndDate><gsd:DateOfGeneralMeeting contextRef="duration_CY_C_only">2018-04-11</gsd:DateOfGeneralMeeting><gsd:NameAndSurnameOfChairmanOfGeneralMeeting contextRef="duration_CY_C_only">Niels Heering</gsd:NameAndSurnameOfChairmanOfGeneralMeeting><cmn:NameAndSurnameOfMemberOfExecutiveBoard contextRef="duration_CY_C_IdentificationOfMemberOfExecutiveBoardAxis_cmn_memberOfBoardIdentifier_only_1">Jeff Gravenhorst</cmn:NameAndSurnameOfMemberOfExecutiveBoard><cmn:NameAndSurnameOfMemberOfExecutiveBoard contextRef="duration_CY_C_IdentificationOfMemberOfExecutiveBoardAxis_cmn_memberOfBoardIdentifier_only_2">Pierre-François Riolacci</cmn:NameAndSurnameOfMemberOfExecutiveBoard><cmn:TitleOfMemberOfExecutiveBoard contextRef="duration_CY_C_IdentificationOfMemberOfExecutiveBoardAxis_cmn_memberOfBoardIdentifier_only_1">Group CEO</cmn:TitleOfMemberOfExecutiveBoard><cmn:TitleOfMemberOfExecutiveBoard contextRef="duration_CY_C_IdentificationOfMemberOfExecutiveBoardAxis_cmn_memberOfBoardIdentifier_only_2">Group CFO</cmn:TitleOfMemberOfExecutiveBoard><cmn:NameAndSurnameOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_1">Lord Allen of Kensington Kt CBE</cmn:NameAndSurnameOfMemberOfSupervisoryBoard><cmn:NameAndSurnameOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_2">Thomas Berglund</cmn:NameAndSurnameOfMemberOfSupervisoryBoard><cmn:NameAndSurnameOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_3">Claire Chiang</cmn:NameAndSurnameOfMemberOfSupervisoryBoard><cmn:NameAndSurnameOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_4">Henrik Poulsen</cmn:NameAndSurnameOfMemberOfSupervisoryBoard><cmn:NameAndSurnameOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_5">Ben Stevens</cmn:NameAndSurnameOfMemberOfSupervisoryBoard><cmn:NameAndSurnameOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_6">Cynthia Mary Trudell</cmn:NameAndSurnameOfMemberOfSupervisoryBoard><cmn:NameAndSurnameOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_7">Pernille Benborg</cmn:NameAndSurnameOfMemberOfSupervisoryBoard><cmn:NameAndSurnameOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_8">Joseph Nazareth</cmn:NameAndSurnameOfMemberOfSupervisoryBoard><cmn:NameAndSurnameOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_9">Palle Fransen Queck</cmn:NameAndSurnameOfMemberOfSupervisoryBoard><cmn:TitleOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_1">Chairman</cmn:TitleOfMemberOfSupervisoryBoard><cmn:TitleOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_2">Deputy Chairman</cmn:TitleOfMemberOfSupervisoryBoard><cmn:TitleOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_7">Employee representative</cmn:TitleOfMemberOfSupervisoryBoard><cmn:TitleOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_8">Employee representative</cmn:TitleOfMemberOfSupervisoryBoard><cmn:TitleOfMemberOfSupervisoryBoard contextRef="duration_CY_C_IdentificationOfMemberOfSupervisoryBoardAxis_cmn_memberOfBoardIdentifier_only_9">Employee representative</cmn:TitleOfMemberOfSupervisoryBoard><cmn:IdentificationNumberCvrOfAuditFirm contextRef="duration_CY_C_IdentificationOfAuditorDimension_cmn_auditorIdentificer_only_1">30700228</cmn:IdentificationNumberCvrOfAuditFirm><cmn:IdentificationNumberCvrOfAuditFirm contextRef="duration_CY_C_IdentificationOfAuditorDimension_cmn_auditorIdentificer_only_2">30700228</cmn:IdentificationNumberCvrOfAuditFirm><cmn:NameOfAuditFirm contextRef="duration_CY_C_IdentificationOfAuditorDimension_cmn_auditorIdentificer_only_1">ERNST & YOUNG Godkendt Revisionspartnerselskab</cmn:NameOfAuditFirm><cmn:NameOfAuditFirm contextRef="duration_CY_C_IdentificationOfAuditorDimension_cmn_auditorIdentificer_only_2">ERNST & YOUNG Godkendt Revisionspartnerselskab</cmn:NameOfAuditFirm><gsd:IdentificationNumberCvrOfSubmittingEnterprise contextRef="duration_CY_C_only">28504799</gsd:IdentificationNumberCvrOfSubmittingEnterprise><gsd:NameOfSubmittingEnterprise contextRef="duration_CY_C_only">ISS A/S</gsd:NameOfSubmittingEnterprise><gsd:AddressOfSubmittingEnterpriseStreetAndNumber contextRef="duration_CY_C_only">Buddingevej 197</gsd:AddressOfSubmittingEnterpriseStreetAndNumber><gsd:AddressOfSubmittingEnterprisePostcodeAndTown contextRef="duration_CY_C_only">2860 Søborg</gsd:AddressOfSubmittingEnterprisePostcodeAndTown><arr:AddresseeOfAuditorsReportOnAuditedFinancialStatements contextRef="duration_CY_C_only">TO THE SHAREHOLDERS OF ISS A/S</arr:AddresseeOfAuditorsReportOnAuditedFinancialStatements><arr:OpinionOnAuditedFinancialStatements contextRef="duration_CY_C_only">We have audited the consolidated<br/>financial statements and the Parent<br/>company financial statements (the<br/>âfinancial statementsâ) of ISS A/S<br/>for the financial year 1 January â 31<br/>December 2017, pp. 61â107 and pp.<br/>120â126, which comprise income<br/>statement, statement of comprehensive<br/>income, statement of financial position,<br/>statement of changes in equity, statement<br/>of cash flows and notes, including<br/>accounting policies, for the Group as<br/>well as for the Parent company. The<br/>financial statements are prepared in<br/>accordance with International Financial<br/>Reporting Standards as adopted by the<br/>EU and additional requirements of the<br/>Danish Financial Statements Act.<br/>In our opinion, the financial statements<br/>give a true and fair view of the financial<br/>position of the Group and the Parent<br/>company at 31 December 2017 and<br/>of the results of the Groupâs and the<br/>Parent companyâs operations and cash<br/>flows for the financial year 1 January<br/>â 31 December 2017 in accordance<br/>with International Financial Reporting<br/>Standards as adopted by the EU and<br/>additional requirements of the Danish<br/>Financial Statements Act.<br/>Our opinion is consistent with our<br/>long-form audit report to the Audit<br/>Committee and the Board of Directors.</arr:OpinionOnAuditedFinancialStatements><arr:DescriptionOfQualificationsOfAuditedFinancialStatements contextRef="duration_CY_C_only">We conducted our audit in accordance<br/>with International Standards on<br/>Auditing (ISAs) and additional requirements<br/>applicable in Denmark. Our<br/>responsibilities under those standards<br/>and requirements are further described<br/>in the âAuditorsâ responsibilities for<br/>the audit of the financial statementsâ<br/>section of our report. We believe that<br/>the audit evidence we have obtained is<br/>sufficient and appropriate to provide a<br/>basis for our opinion.<br/>INDEPENDENCE<br/>We are independent of the Group in<br/>accordance with the International Ethics<br/>Standards Board for Accountantsâ Code<br/>of Ethics for Professional Accountants<br/>(IESBA Code) and additional requirements<br/>applicable in Denmark, and we<br/>have fulfilled our other ethical responsibilities<br/>in accordance with these rules<br/>and requirements.<br/>To the best of our knowledge, we have<br/>not provided any prohibited non-audit<br/>services as described in article 5(1) of<br/>Regulation (EU) no. 537/2014.<br/>APPOINTMENT OF AUDITOR<br/>Subsequent to ISS A/S being listed on<br/>Nasdaq Copenhagen, we were initially<br/>appointed as auditors of ISS A/S on 15<br/>April 2015. We have been re-appointed<br/>annually by resolution of the general<br/>meeting for a total consecutive period<br/>of three years up to and including the<br/>financial year 2017.</arr:DescriptionOfQualificationsOfAuditedFinancialStatements><arr:KeyAuditMattersAudit contextRef="duration_CY_C_only">Key audit matters are those matters that,<br/>in our professional judgement, were<br/>of most significance in our audit of the<br/>financial statements for the financial year<br/>2017. These matters were addressed during<br/>our audit of the financial statements<br/>as a whole and in forming our opinion<br/>thereon. We do not provide a separate<br/>opinion on these matters. For each matter<br/>below, our description of how our<br/>audit addressed the matter is provided in<br/>that context.<br/>We have fulfilled our responsibilities<br/>described in the âAuditorsâ responsibilities<br/>for the audit of the financial statementsâ<br/>section of our report, including<br/>in relation to the key audit matters<br/>below. Accordingly, our audit included<br/>the design and performance of procedures<br/>to respond to our assessment of<br/>the risks of material misstatement of the<br/>financial statements. The results of our<br/>audit procedures, including the procedures<br/>performed to address the matters<br/>below, provide the basis for our audit<br/>opinion on the financial statements.<br/>VALUATION OF<br/>INTANGIBLE ASSETS<br/>The carrying amount of goodwill and<br/>customer contracts related to prior<br/>yearsâ acquisitions comprise a significant<br/>part of the consolidated balance<br/>sheet. The cash-generating units in<br/>which goodwill and customer contracts<br/>are included are impairment tested<br/>by Management on an annual basis.<br/>The impairment tests are based on<br/>Managementâs estimates of among<br/>others future profitability, long-term<br/>growth and discount rate. Due to the<br/>inherent uncertainty involved in determining<br/>the net present value of future<br/>cash flows, we considered these impairment<br/>tests to be a key audit matter.<br/>For details on the impairment tests<br/>performed by Management reference<br/>is made to notes 4.6, 4.7 and 4.8 in the<br/>consolidated financial statements.<br/>In response to the identified risks, our<br/>audit procedures included, among others,<br/>testing the mathematical accuracy<br/>of the discounted cash flow model and<br/>comparing forecasted profitability to<br/>board approved budgets. We evaluated<br/>the assumptions and methodologies<br/>used in the discounted cash flow<br/>model, in particular those relating to<br/>the forecasted revenue growth and<br/>operating margin, including comparing<br/>with historical growth rates. We<br/>compared the assumptions applied to<br/>externally derived data as well as our<br/>own assessments in relation to key<br/>inputs such as projected economic<br/>growth and discount rates. Further,<br/>we evaluated the sensitivity analysis<br/>on the assumptions applied. Our<br/>audit procedures primarily focused on<br/>cash generating units where changes<br/>in key assumptions could result in<br/>impairment. We further evaluated the<br/>disclosures provided by Management<br/>in the financial statements compared<br/>to applicable accounting standards.<br/>ASSETS AND LIABILITIES<br/>HELD FOR SALE<br/>When classifying businesses as held for<br/>sale Management makes judgements<br/>and estimates, including assessment<br/>of impairment of the net assets. Due<br/>to the inherent uncertainty involved in<br/>classifying and valuation of assets and<br/>liabilities held for sale, we considered<br/>these balances as a key audit matter.<br/>For details on the assets and liabilities<br/>held for sale reference is made to<br/>note 4.4 in the consolidated financial<br/>statements.<br/>In response to the identified risks, our<br/>audit procedures included, among<br/>others, agreeing the carrying amounts<br/>of the assets held for sale to underlying<br/>accounting records, discussing with<br/>Management the criteria for classification<br/>as held for sale and reading draft<br/>agreements where relevant. We considered<br/>the fair value assessment made by<br/>Management, including assessment of<br/>key assumptions applied and evaluation<br/>of the explanations provided by<br/>comparing key assumptions to market<br/>data, where available. We further<br/>evaluated the disclosures provided by<br/>Management in the financial statements<br/>compared to applicable accounting<br/>standards.<br/>INCOME TAX EXPOSURES AND<br/>VALUATION OF DEFERRED TAX<br/>BALANCES<br/>The Groupâs operations are subject<br/>to income taxes in various jurisdictions<br/>having different tax legislation.<br/>Management makes judgements and<br/>estimates in determining the accrual<br/>for income taxes and deferred taxes.<br/>Given the inherent uncertainty involved<br/>in assessing and estimating the income<br/>tax exposures and valuation of deferred<br/>tax balances, we considered these balances<br/>as a key audit matter.<br/>For details on the income tax and<br/>deferred tax balances reference is made<br/>to notes 2.4 and 2.5 in the consolidated<br/>financial statements and notes 5<br/>and 7 in the Parent company financial<br/>statements.<br/>In response to the identified risks,<br/>our audit procedures included review<br/>of completeness and accuracy of the<br/>amounts recognised as income tax and<br/>deferred tax, including assessment of<br/>correspondence with tax authorities<br/>and evaluation of tax exposures as well<br/>as write-down of deferred tax assets.<br/>In respect of the deferred tax assets<br/>recognised in the statement of financial<br/>position, we assessed Managementâs<br/>assumptions as to the probability of<br/>recovering the assets through taxable<br/>income in future years and available<br/>tax planning strategies. We further<br/>evaluated the disclosures provided by<br/>Management compared to applicable<br/>accounting standards.</arr:KeyAuditMattersAudit><arr:StatementOnManagementsReviewAuditorsReportOnAuditedFinancialStatements contextRef="duration_CY_C_only">Management is responsible for the<br/>Managementâs review, pp. 1-60.<br/>Our opinion on the financial statements<br/>does not cover the Managementâs<br/>review, and we do not express any form<br/>of assurance conclusion thereon.<br/>In connection with our audit of the<br/>financial statements, our responsibility<br/>is to read the Managementâs review<br/>and, in doing so, consider whether<br/>the Managementâs review is materially<br/>inconsistent with the financial<br/>statements or our knowledge obtained<br/>during the audit, or otherwise appears<br/>to be materially misstated.<br/>Moreover, it is our responsibility to<br/>consider whether the Managementâs<br/>review provides the information<br/>required under the Danish Financial<br/>Statements Act.<br/>Based on the work we have performed,<br/>we conclude that the Managementâs<br/>review is in accordance with the financial<br/>statements and has been prepared<br/>in accordance with the requirements of<br/>the Danish Financial Statements Act. We<br/>did not identify any material misstatements<br/>of the Managementâs review.</arr:StatementOnManagementsReviewAuditorsReportOnAuditedFinancialStatements><arr:StatementOfExecutiveAndSupervisoryBoardsResponsibilityForFinancialStatements contextRef="duration_CY_C_only">Management is responsible for the<br/>preparation of financial statements that<br/>give a true and fair view in accordance<br/>with International Financial Reporting<br/>Standards as adopted by the EU and<br/>additional requirements of the Danish<br/>Financial Statements Act, and for<br/>such internal control as Management<br/>determines is necessary to enable the<br/>preparation of financial statements that<br/>are free from material misstatement,<br/>whether due to fraud or error.<br/>In preparing the financial statements,<br/>Management is responsible for assessing<br/>the Groupâs and the Parent companyâs<br/>ability to continue as a going<br/>concern, disclosing, as applicable, matters<br/>related to going concern and using<br/>the going concern basis of accounting<br/>in preparing the financial statements<br/>unless Management either intends to<br/>liquidate the Group or the Parent company<br/>or to cease operations, or has no<br/>realistic alternative but to do so.</arr:StatementOfExecutiveAndSupervisoryBoardsResponsibilityForFinancialStatements><arr:StatementOfAuditorsResponsibilityForAuditAndAuditPerformed contextRef="duration_CY_C_only">Our objectives are to obtain reasonable<br/>assurance as to whether the financial<br/>statements as a whole are free from<br/>material misstatement, whether due<br/>to fraud or error, and to issue an auditorsâ<br/>report that includes our opinion.<br/>Reasonable assurance is a high level of<br/>assurance, but is not a guarantee that<br/>an audit conducted in accordance with<br/>ISAs and additional requirements applicable<br/>in Denmark will always detect a<br/>material misstatement when it exists.<br/>Misstatements can arise from fraud<br/>or error and are considered material<br/>if, individually or in the aggregate,<br/>they could reasonably be expected to<br/>influence the economic decisions of<br/>users taken on the basis of the financial<br/>statements.<br/>As part of an audit conducted in accordance<br/>with ISAs and additional requirements<br/>applicable in Denmark, we exercise<br/>professional judgement and maintain<br/>professional scepticism throughout<br/>the audit. We also:<br/>⢠Identify and assess the risks of material<br/>misstatement of the financial<br/>statements, whether due to fraud<br/>or error, design and perform audit<br/>procedures responsive to those risks,<br/>and obtain audit evidence that is sufficient<br/>and appropriate to provide a<br/>basis for our opinion. The risk of not<br/>detecting a material misstatement<br/>resulting from fraud is higher than<br/>for one resulting from error as fraud<br/>may involve collusion, forgery, intentional<br/>omissions, misrepresentations,<br/>or the override of internal control.<br/>⢠Obtain an understanding of internal<br/>control relevant to the audit in order<br/>to design audit procedures that are<br/>appropriate in the circumstances, but<br/>not for the purpose of expressing an<br/>opinion on the effectiveness of the<br/>Groupâs and the Parent companyâs<br/>internal control.<br/>⢠Evaluate the appropriateness of<br/>accounting policies used and the<br/>reasonableness of accounting estimates<br/>and related disclosures made<br/>by Management.<br/>â¢Conclude on the appropriateness of<br/>Managementâs use of the going concern<br/>basis of accounting in preparing<br/>the financial statements and, based<br/>on the audit evidence obtained,<br/>whether a material uncertainty exists<br/>related to events or conditions that<br/>may cast significant doubt on the<br/>Groupâs and the Parent companyâs<br/>ability to continue as a going concern.<br/>If we conclude that a material<br/>uncertainty exists, we are required<br/>to draw attention in our auditorsâ<br/>report to the related disclosures<br/>in the financial statements or, if<br/>such disclosures are inadequate, to<br/>modify our opinion. Our conclusions<br/>are based on the audit evidence<br/>obtained up to the date of our auditorsâ<br/>report. However, future events<br/>or conditions may cause the Group<br/>and the Parent company to cease to<br/>continue as a going concern.<br/>⢠Evaluate the overall presentation,<br/>structure and contents of the financial<br/>statements, including the note<br/>disclosures, and whether the financial<br/>statements represent the underlying<br/>transactions and events in a manner<br/>that gives a true and fair view.<br/>⢠Obtain sufficient appropriate audit<br/>evidence regarding the financial<br/>information of the entities or business<br/>activities within the Group to<br/>express an opinion on the consolidated<br/>financial statements. We<br/>are responsible for the direction,<br/>supervision and performance of<br/>the group audit. We remain solely<br/>responsible for our audit opinion.<br/>We communicate with those charged<br/>with governance regarding, among<br/>other matters, the planned scope and<br/>timing of the audit and significant<br/>audit findings, including any significant<br/>deficiencies in internal control that we<br/>identify during our audit.<br/>We also provide those charged with<br/>governance with a statement that we<br/>have complied with relevant ethical<br/>requirements regarding independence,<br/>and to communicate with them all relationships<br/>and other matters that may<br/>reasonably be thought to bear on our<br/>independence, and where applicable,<br/>related safeguards.<br/>From the matters communicated with<br/>those charged with governance, we<br/>determine those matters that were of<br/>most significance in the audit of the<br/>financial statements of the current<br/>period and are therefore the key audit<br/>matters. We describe these matters in<br/>our auditorsâ report unless law or regulation<br/>precludes public disclosure about<br/>the matter or when, in extremely rare<br/>circumstances, we determine that a<br/>matter should not be communicated<br/>in our report because the adverse<br/>consequences of doing so would<br/>reasonably be expected to outweigh<br/>the public interest benefits of such<br/>communication.</arr:StatementOfAuditorsResponsibilityForAuditAndAuditPerformed><arr:SignatureOfAuditorsPlace contextRef="duration_CY_C_only">Copenhagen</arr:SignatureOfAuditorsPlace><arr:SignatureOfAuditorsDate contextRef="duration_CY_C_only">2018-02-22</arr:SignatureOfAuditorsDate><cmn:NameAndSurnameOfAuditor contextRef="duration_CY_C_IdentificationOfAuditorDimension_cmn_auditorIdentificer_only_1">Michael Groth Hansen</cmn:NameAndSurnameOfAuditor><cmn:NameAndSurnameOfAuditor contextRef="duration_CY_C_IdentificationOfAuditorDimension_cmn_auditorIdentificer_only_2">Claus Kronbak</cmn:NameAndSurnameOfAuditor><cmn:DescriptionOfAuditor contextRef="duration_CY_C_IdentificationOfAuditorDimension_cmn_auditorIdentificer_only_1">State Authorised Public Accountant</cmn:DescriptionOfAuditor><cmn:DescriptionOfAuditor contextRef="duration_CY_C_IdentificationOfAuditorDimension_cmn_auditorIdentificer_only_2">State Authorised Public Accountant</cmn:DescriptionOfAuditor><arr:IdentificationNumberOfAuditor contextRef="duration_CY_C_IdentificationOfAuditorDimension_cmn_auditorIdentificer_only_1">mne33228</arr:IdentificationNumberOfAuditor><arr:IdentificationNumberOfAuditor contextRef="duration_CY_C_IdentificationOfAuditorDimension_cmn_auditorIdentificer_only_2">mne28675</arr:IdentificationNumberOfAuditor><mrv:StatementOfCorporateSocialResponsibility contextRef="duration_CY_C_only">OUR APPROACH TO CR<br/>As a global company with more than 488,000 employees, we influence the lives of many people every day through providing employment, training and safe and healthy work environments. We believe that long-term sustainable business success relies on a high level of CR, as economic, social and environmental issues are inevitably interconnected. CR is therefore a fundamental part of our corporate values and strategy, and universally accepted principles on sustainable development are integral to the way we conduct our business. CR is also becoming increasingly important for our selected customers as they strive to improve their own business performance and make a positive impact on society. Leading global companies require a consistent CR performance from their partners, and this is often a key factor in winning and retaining contracts. CR is therefore an important part of our value proposition to our customers. We have adopted a principles-based approach to CR that contributes to sustainable development as defined by the international community. We have developed and rolled out across the Group a strategy for Health, Safety, Environment and Quality (HSEQ) and CR, which supports The ISS Way, our GREAT initiatives and the extraction of benefits of skill and scale within volume, concepts and talent.<br/>Volume<br/>By aligning procurement across countries, we ensure better control of the products and services we procure; this results in safer products, more environmentally friendly products and better control of the suppliers we use to deliver our services.<br/>Concepts<br/>In our pursuit of excellence and to enhance our value proposition to our customers, we have built an HSE value proposition to our customers. Customers require effective and credible risk management, including risks related to safety, labour conditions and influencing human rights in a positive direction. Our processes and systems within these areas allow us to provide support to our customers in managing these risks.<br/>Talent<br/>We have incorporated HSE in our training programmes Service with a Human Touch and Key Account Manager Certification (KAMC) programme, providing a better highway for the deployment of our HSE culture and processes.<br/><br/>OUR HSE VISION â100â<br/>1: We aim to be number 1 in our industry and recognised as an industry leader in the way we deliver Health, Safety, and Environmental performance;<br/>0: We operate with 0 fatalities in our workplaces; and<br/>0: We incur 0 serious incidents and occupational injuries at our workplaces.<br/><br/>STRONG COMMITMENT TO UN GLOBAL COMPACT<br/>As a signatory and supporter of the United Nations Global Compact since its inception in 1999, we have made a strong commitment on human rights, labour rights, environmental protection and anti-corruption. We remain committed to aligning our strategy and operations with the ten Global Compact principles. Furthermore, we respect, support and promote human rights and support the ambitions set out in the United Nations Universal Declaration of Human Rights, the Core Conventions of the International Labour Organisation and the United Nations Guiding Principles on Business and Human Rights.<br/><br/>TRADE UNION RELATIONS<br/>We remain fully committed to our global agreement with the international network of national labour organisations â Union Network International (UNI) â covering our employees where UNI cooperates with local unions. We continue to work closely with our European Works Council (EWC). We hold quarterly meetings with the steering committee and annual meetings with the entire EWC. At these annual meetings, the EWC visits our head office for three days, and we spend considerable executive management time with them to ensure alignment with our priorities and a common understanding of our strategy and the Groupâs direction.<br/><br/>DOW JONES SUSTAINABILITY INDEX<br/>ISS has been recognised as a sustainability leader within its sector by achieving a Bronze ranking in the 2017 Dow Jones Sustainability Index. The ranking places ISS in the top 10% of the 44 global companies in the commercial services and supplies sector that are assessed across three dimensions â economic, environmental and social dimension â under the DJSI framework.<br/><br/>OUR CORPORATE RESPONSIBILITY REPORT<br/>Our full CR report as per section 99a of the Danish Financial Statements Act is available at www.responsibility.issworld.com/report2017. The report also serves as ISSâs communication on progress in implementing the ten principles of the Global Compact. </mrv:StatementOfCorporateSocialResponsibility><mrv:LinkToStatementOfCorporateSocialResponsibility contextRef="duration_CY_C_only">www.responsibility.issworld.com/report2017</mrv:LinkToStatementOfCorporateSocialResponsibility><mrv:CorporateGovernanceReport contextRef="duration_CY_C_only">We base our corporate governance on transparency, constructive stakeholder dialogue, sound decision-making processes and controls for the benefit of the Group and our stakeholders.<br/><br/>FRAMEWORK AND RECOMMENDATIONS<br/>The Board of Directors (Board) regularly reviews the Groupâs corporate governance framework and policies in relation to the Groupâs activities, business environment, corporate governance recommendations and statutory requirements; and continuously assesses the need for adjustments. The 2017 statutory report on corporate governance, which is available at http://inv.issworld.com/governancereport.cfm, provides an overview of our overall corporate governance structure and our position on each of the Danish Corporate<br/>Governance Recommendations.<br/><br/>At the end of 2017, we complied with all of the Danish Corporate Governance Recommendations, except recommendation 3.1.4 regarding stipulating a retirement age for board members in the articles of association. Considering international trends, the nomination process focusing on the candidateâs background, competencies and experience and recent Danish legislation on age discrimination, a resolution to delete the retirement age in the Companyâs Articles of Association was adopted by the 2016 annual general meeting. The Board reviews the Groupâs capital structure on an ongoing basis. The Board believes the present capital and share structure serves the best interests of both the shareholders and ISS as it gives ISS the flexibility to pursue strategic goals thus supporting long-term shareholder value, combined with short-term shareholder value by way of ISSâs dividend policy.<br/><br/>GOVERNANCE STRUCTURE<br/>The shareholders of ISS A/S exercise their rights at the general meeting, which is the supreme governing body of ISS. Rules on the governance of ISS A/S, including share capital, general meetings, shareholder decisions, election of members to the Board of Directors, Board meetings, etc. are described in our Articles<br/>of Association, which are available at http://inv.issworld.com/articles.cfm.<br/><br/>MANAGEMENT<br/>Management powers are distributed between our Board and our Executive Group Management Board (EGMB). No person serves as a member of both of these corporate bodies. Our EGMB carries out the day-to-day management, while our Board supervises the work of our EGMB and is responsible for the overall management and strategic direction.<br/><br/>BOARD OF DIRECTORS<br/>The primary responsibilities of the Board and the four board committees established by the Board are outlined in our governance structure overleaf. <br/><br/>In 2017, the Board performed an internal evaluation of the Boardâs performance led by the chairman of the Board, including the performance of its individual members and an evaluation of the performance of the EGMB and of the cooperation between the Board and the EGMB. For further details, please see response to recommendation 3.5.1 of the 2017 statutory report on corporate governance.<br/><br/>Board members elected by the general meeting stand for election each year at our annual general meeting. Board members are eligible for re-election. <br/><br/>Three employee representatives serve on the Board. They are elected on the basis of a voluntary arrangement regarding Group representation for employees of ISS World Services A/S as further described in the Articles of Association. Employee representatives serve for terms of four years. The current employee representatives joined the Board after the annual general meeting held in April 2015.<br/><br/>EXECUTIVE GROUP MANAGEMENT BOARD<br/>The members of the EGMB are the Group CEO and Group CFO. Together, they form the management registered with the Danish Business Authority. The Group has a wider Executive Group Management (EGM), whose members are seven Corporate Senior Officers of the Group in addition to the EGMB. The primary responsibilities of the EGM are outlined in our governance structure overleaf.<br/>AUDIT AND RISK COMMITTEE<br/>The Group has a wider Executive Group Management (EGM), whose members are seven Corporate Senior Officers of the Group in addition to the EGMB. The primary responsibilities of the EGM are outlined in our governance structure overleaf.<br/><br/>ASSURANCE<br/>EXTERNAL AUDIT<br/>The Groupâs financial reporting and internal controls are audited by the independent auditors elected by the annual general meeting. The nomination follows an assessment of the qualifications, objectivity and independence of the auditors and the effectiveness of the audit process. Board members receive the auditorsâ longform audit reports which are reviewed by the Audit and Risk Committee.<br/><br/>GROUP INTERNAL AUDIT (GIA)<br/>GIA regularly reports to the Audit and Risk Committee and the Board, and its activities are governed by a charter approved by the Board. <br/><br/>SPEAK UP POLICY (WHISTLEBLOWER)<br/>The Group has adopted its âSpeak Up Policyâ and reporting system to enable employees, business partners and other stakeholders to confidentially report serious and sensitive concerns to the Head of GIA via a secure and externally hosted reporting tool or via our telephone hotline, both accessible via the ISS website.</mrv:CorporateGovernanceReport><mrv:StatementOfTargetFiguresAndPoliciesForTheUnderrepresentedGender contextRef="duration_CY_C_only">As one of the worldâs largest private employers and with operations in 46 countries and more than 488,000 employees, we are committed to fostering and cultivating a culture of diversity and inclusion in the broadest sense. The Board and the EGM recognise the importance of promoting diversity at management levels and have implemented policies regarding competencies and diversity in respect of Board and EGMB nominations according to which we are committed to selecting the best candidate while aspiring to have diversity in gender as well as in broader terms such as international experience. Emphasis is placed on:<br/><br/>⢠experience and expertise (such as industry, risk management, finance, financing, strategy, international business, labour force management and HR, management and leadership);<br/>⢠diversity (including age, gender, new talent and international experience) as well as diversity of perspectives brought to the Board or the EGM; and<br/>⢠personal characteristics matching ISSâs values and leadership principles. <br/><br/>The Board has adopted a gender diversity target of having at least 40% women on the Board by 2020. Currently, 33% of our Board members are women. The target was not reached in 2017. The Board found that it in broad terms possessed a high level of diversity and did not nominate new Board candidates in 2017. <br/><br/>In terms of international experience, the Board aims to have sufficient international experience at all management levels taking into account the size and activities of ISS. The Board considers that it has diverse and broad international experience. The EGMB is considered to have the necessary international experience if half of its members have international experience from large international companies. The current members of the EGMB have international experience. <br/><br/>In order to promote, facilitate and increase the number of women in management level positions at ISSâs global head office, we continue leveraging our Diversity Policy, which defines a number of initiatives. Our initiatives include our recruitment policy, requiring that we short list at least one female candidate in all internal and external searches for vacant positions. It is furthermore our policy to continuously develop our succession planning aiming at identifying female successors and tabling the matter of women in leadership at ISS for discussion at least once a year at EGM level. In 2017, we launched our 2020 Talent Vision which has specific targets for female representation in succession plans for EGM and their direct reports, and the succession plans, diversity targets and progress were reviewed by the EGM as well as the Board. Furthermore, it is our policy to ensure strong representation of women in various ISS leadership development and graduate programmes across the Group and at the global head office. We had 20% female representation at our 2017 annual global Top Management Conference, and 20% female participation in our Leadership Mastery development programme and we actively identify female candidates for these programs to ensure adequate gender diversity. 50% of the Global Management Trainees recruited in 2017 were women. 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unitRef="DKK">-114000000</ifrs-dk:AdjustmentsForDecreaseIncreaseInWorkingCapital><ifrs-dk:AdjustmentsForDecreaseIncreaseInWorkingCapital contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">17000000</ifrs-dk:AdjustmentsForDecreaseIncreaseInWorkingCapital><ifrs-dk:AdjustmentsForDecreaseIncreaseInWorkingCapital contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">-1000000</ifrs-dk:AdjustmentsForDecreaseIncreaseInWorkingCapital><ifrs-full:InterestPaidClassifiedAsOperatingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">381000000</ifrs-full:InterestPaidClassifiedAsOperatingActivities><ifrs-full:InterestPaidClassifiedAsOperatingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">331000000</ifrs-full:InterestPaidClassifiedAsOperatingActivities><ifrs-full:InterestReceivedClassifiedAsOperatingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">41000000</ifrs-full:InterestReceivedClassifiedAsOperatingActivities><ifrs-full:InterestReceivedClassifiedAsOperatingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">55000000</ifrs-full:InterestReceivedClassifiedAsOperatingActivities><ifrs-full:IncomeTaxesPaidRefundClassifiedAsOperatingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">812000000</ifrs-full:IncomeTaxesPaidRefundClassifiedAsOperatingActivities><ifrs-full:IncomeTaxesPaidRefundClassifiedAsOperatingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">871000000</ifrs-full:IncomeTaxesPaidRefundClassifiedAsOperatingActivities><ifrs-full:IncomeTaxesPaidRefundClassifiedAsOperatingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">61000000</ifrs-full:IncomeTaxesPaidRefundClassifiedAsOperatingActivities><ifrs-full:IncomeTaxesPaidRefundClassifiedAsOperatingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">126000000</ifrs-full:IncomeTaxesPaidRefundClassifiedAsOperatingActivities><ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsOperatingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">-396000000</ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsOperatingActivities><ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsOperatingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">-211000000</ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsOperatingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_CY_C_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_1">Operating profit before other items</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_LY_C_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_1">Operating profit before other items</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_2">Interest received from companies within the ISS Group</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_2">Interest received from companies within the ISS Group</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_4">Joint taxation contribution received, net</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_4">Joint taxation contribution received, net</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_CY_C_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_5">Operating profit before other items from discontinued operations</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_LY_C_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_5">Operating profit before other items from discontinued operations</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_CY_C_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_1" decimals="-6" unitRef="DKK">4516000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_LY_C_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_1" decimals="-6" unitRef="DKK">4543000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_2" decimals="-6" unitRef="DKK">27000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_2" decimals="-6" unitRef="DKK">13000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_4" decimals="-6" unitRef="DKK">112000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_4" decimals="-6" unitRef="DKK">173000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_CY_C_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_5" decimals="-6" unitRef="DKK">-2000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities contextRef="duration_LY_C_IdentificationOfComponentOfCashFlowsFromUsedInOperatingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_5" decimals="-6" unitRef="DKK">23000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInOperatingActivities><ifrs-full:CashFlowsFromUsedInOperatingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">3613000000</ifrs-full:CashFlowsFromUsedInOperatingActivities><ifrs-full:CashFlowsFromUsedInOperatingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">3690000000</ifrs-full:CashFlowsFromUsedInOperatingActivities><ifrs-full:CashFlowsFromUsedInOperatingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">58000000</ifrs-full:CashFlowsFromUsedInOperatingActivities><ifrs-full:CashFlowsFromUsedInOperatingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">34000000</ifrs-full:CashFlowsFromUsedInOperatingActivities><ifrs-full:CashFlowsFromLosingControlOfSubsidiariesOrOtherBusinessesClassifiedAsInvestingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">-229000000</ifrs-full:CashFlowsFromLosingControlOfSubsidiariesOrOtherBusinessesClassifiedAsInvestingActivities><ifrs-full:CashFlowsFromLosingControlOfSubsidiariesOrOtherBusinessesClassifiedAsInvestingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">-187000000</ifrs-full:CashFlowsFromLosingControlOfSubsidiariesOrOtherBusinessesClassifiedAsInvestingActivities><ifrs-full:CashFlowsUsedInObtainingControlOfSubsidiariesOrOtherBusinessesClassifiedAsInvestingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">1650000000</ifrs-full:CashFlowsUsedInObtainingControlOfSubsidiariesOrOtherBusinessesClassifiedAsInvestingActivities><ifrs-full:CashFlowsUsedInObtainingControlOfSubsidiariesOrOtherBusinessesClassifiedAsInvestingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">155000000</ifrs-full:CashFlowsUsedInObtainingControlOfSubsidiariesOrOtherBusinessesClassifiedAsInvestingActivities><ifrs-full:DividendsReceivedClassifiedAsInvestingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">1700000000</ifrs-full:DividendsReceivedClassifiedAsInvestingActivities><ifrs-full:DividendsReceivedClassifiedAsInvestingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">2400000000</ifrs-full:DividendsReceivedClassifiedAsInvestingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_CY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_11">(Acquisition)/disposal of financial assets</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_LY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_11">(Acquisition)/disposal of financial assets</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_CY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_22">Acquisition of intangible assets and property, plant and equipment</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_LY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_22">Acquisition of intangible assets and property, plant and equipment</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_CY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_23">Disposal of intangible assets and property, plant and equipment</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_LY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_23">Disposal of intangible assets and property, plant and equipment</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_CY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_11" decimals="-6" unitRef="DKK">-7000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_LY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_11" decimals="-6" unitRef="DKK">25000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_CY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_22" decimals="-6" unitRef="DKK">-992000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_LY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_22" decimals="-6" unitRef="DKK">-875000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_CY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_23" decimals="-6" unitRef="DKK">85000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities contextRef="duration_LY_C_IdentificationOfComponentOfCashFlowsFromUsedInInvestingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_23" decimals="-6" unitRef="DKK">70000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInInvestingActivities><ifrs-full:CashFlowsFromUsedInInvestingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">-2335000000</ifrs-full:CashFlowsFromUsedInInvestingActivities><ifrs-full:CashFlowsFromUsedInInvestingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">-748000000</ifrs-full:CashFlowsFromUsedInInvestingActivities><ifrs-full:CashFlowsFromUsedInInvestingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">1700000000</ifrs-full:CashFlowsFromUsedInInvestingActivities><ifrs-full:CashFlowsFromUsedInInvestingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">2400000000</ifrs-full:CashFlowsFromUsedInInvestingActivities><ifrs-dk:PurchaseSaleOfTreasuryAssets contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">0</ifrs-dk:PurchaseSaleOfTreasuryAssets><ifrs-dk:PurchaseSaleOfTreasuryAssets contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">149000000</ifrs-dk:PurchaseSaleOfTreasuryAssets><ifrs-dk:PurchaseSaleOfTreasuryAssets contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">0</ifrs-dk:PurchaseSaleOfTreasuryAssets><ifrs-dk:PurchaseSaleOfTreasuryAssets contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">149000000</ifrs-dk:PurchaseSaleOfTreasuryAssets><ifrs-full:ProceedsFromBorrowingsClassifiedAsFinancingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">4439000000</ifrs-full:ProceedsFromBorrowingsClassifiedAsFinancingActivities><ifrs-full:ProceedsFromBorrowingsClassifiedAsFinancingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">0</ifrs-full:ProceedsFromBorrowingsClassifiedAsFinancingActivities><ifrs-full:RepaymentsOfBorrowingsClassifiedAsFinancingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">2230000000</ifrs-full:RepaymentsOfBorrowingsClassifiedAsFinancingActivities><ifrs-full:RepaymentsOfBorrowingsClassifiedAsFinancingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">0</ifrs-full:RepaymentsOfBorrowingsClassifiedAsFinancingActivities><ifrs-full:DividendsPaidClassifiedAsFinancingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">1418000000</ifrs-full:DividendsPaidClassifiedAsFinancingActivities><ifrs-full:DividendsPaidClassifiedAsFinancingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">2092000000</ifrs-full:DividendsPaidClassifiedAsFinancingActivities><ifrs-full:DividendsPaidClassifiedAsFinancingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">1418000000</ifrs-full:DividendsPaidClassifiedAsFinancingActivities><ifrs-full:DividendsPaidClassifiedAsFinancingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">2092000000</ifrs-full:DividendsPaidClassifiedAsFinancingActivities><ifrs-dk:DividensDistributedToNonControllingInterests contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">5000000</ifrs-dk:DividensDistributedToNonControllingInterests><ifrs-dk:DividensDistributedToNonControllingInterests contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">4000000</ifrs-dk:DividensDistributedToNonControllingInterests><ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsFinancingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">152000000</ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsFinancingActivities><ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsFinancingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">-842000000</ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsFinancingActivities><ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsFinancingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">-1000000</ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsFinancingActivities><ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsFinancingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">-1000000</ifrs-full:OtherInflowsOutflowsOfCashClassifiedAsFinancingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInFinancingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInFinancingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_42">Payments (to)/from companies within the ISS Group, net</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInFinancingActivities><ifrs-dk:NameOfComponentOfCashFlowsFromUsedInFinancingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInFinancingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_42">Payments (to)/from companies within the ISS Group, net</ifrs-dk:NameOfComponentOfCashFlowsFromUsedInFinancingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInFinancingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInFinancingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_42" decimals="-6" unitRef="DKK">-337000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInFinancingActivities><ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInFinancingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_IdentificationOfComponentOfCashFlowsFromUsedInFinancingActivitiesDimension_ifrs-dk_componentOfCashFlowsIdentifier_only_42" decimals="-6" unitRef="DKK">-192000000</ifrs-dk:AmountOfComponentOfCashFlowsFromUsedInFinancingActivities><ifrs-full:CashFlowsFromUsedInFinancingActivities contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">938000000</ifrs-full:CashFlowsFromUsedInFinancingActivities><ifrs-full:CashFlowsFromUsedInFinancingActivities contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">-3087000000</ifrs-full:CashFlowsFromUsedInFinancingActivities><ifrs-full:CashFlowsFromUsedInFinancingActivities contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">-1756000000</ifrs-full:CashFlowsFromUsedInFinancingActivities><ifrs-full:CashFlowsFromUsedInFinancingActivities contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">-2434000000</ifrs-full:CashFlowsFromUsedInFinancingActivities><ifrs-full:IncreaseDecreaseInCashAndCashEquivalentsBeforeEffectOfExchangeRateChanges contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">2216000000</ifrs-full:IncreaseDecreaseInCashAndCashEquivalentsBeforeEffectOfExchangeRateChanges><ifrs-full:IncreaseDecreaseInCashAndCashEquivalentsBeforeEffectOfExchangeRateChanges contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">-145000000</ifrs-full:IncreaseDecreaseInCashAndCashEquivalentsBeforeEffectOfExchangeRateChanges><ifrs-full:IncreaseDecreaseInCashAndCashEquivalentsBeforeEffectOfExchangeRateChanges contextRef="duration_CY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">2000000</ifrs-full:IncreaseDecreaseInCashAndCashEquivalentsBeforeEffectOfExchangeRateChanges><ifrs-full:IncreaseDecreaseInCashAndCashEquivalentsBeforeEffectOfExchangeRateChanges contextRef="duration_LY_ConsolidatedAndSeparateFinancialStatementsAxis_ifrs-full_SeparateMember_only" decimals="-6" unitRef="DKK">0</ifrs-full:IncreaseDecreaseInCashAndCashEquivalentsBeforeEffectOfExchangeRateChanges><ifrs-full:EffectOfExchangeRateChangesOnCashAndCashEquivalents contextRef="duration_CY_C_only" decimals="-6" unitRef="DKK">-241000000</ifrs-full:EffectOfExchangeRateChangesOnCashAndCashEquivalents><ifrs-full:EffectOfExchangeRateChangesOnCashAndCashEquivalents contextRef="duration_LY_C_only" decimals="-6" unitRef="DKK">-81000000</ifrs-full:EffectOfExchangeRateChangesOnCashAndCashEquivalents></xbrli:xbrl>