| Name |
Description |
Abstract |
Status |
Publication date |
Edition |
Number of pages |
Technical committee |
ICS |
| ISO 9241-6:1999 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 6: Guidance on the work environment |
|
Published |
1999-12 |
Edition : 1 |
Number of pages : 32 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-7:1998 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 7: Requirements for display with reflections |
|
Withdrawn |
1998-04 |
Edition : 1 |
Number of pages : 31 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-8:1997 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 8: Requirements for displayed colours |
|
Withdrawn |
1997-09 |
Edition : 1 |
Number of pages : 27 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-9:2000 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 9: Requirements for non-keyboard input devices |
|
Withdrawn |
2000-02 |
Edition : 1 |
Number of pages : 47 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-10:1996 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 10: Dialogue principles |
Gives ergonomic principles formulated in general terms; they are presented without reference to situations of use, application, environment or technology. These principles are intended to be used in specifications, design and evaluation of dialogues for office work with visual display terminals (VDTs).
|
Withdrawn |
1996-04 |
Edition : 1 |
Number of pages : 11 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-11:1998 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 11: Guidance on usability |
|
Withdrawn |
1998-03 |
Edition : 1 |
Number of pages : 22 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-11:2018 |
Ergonomics of human-system interaction — Part 11: Usability: Definitions and concepts |
ISO 9241-11:2018 provides a framework for understanding the concept of usability and applying it to situations where people use interactive systems, and other types of systems (including built environments), and products (including industrial and consumer products) and services (including technical and personal services).
NOTE In this document, the phrase "object of interest" refers to the system, product or service for which usability is being considered (see 8.1).
ISO 9241-11:2018:
- explains that usability is an outcome of use;
- defines key terms and concepts;
- identifies the fundamentals of usability; and
- explains the application of the concept of usability.
ISO 9241-11:2018 does not describe specific processes or methods for taking account of usability in design development or evaluation.
The intended users of this document include:
- usability/ergonomics/human factors professionals;
- designers and developers of systems, products and services;
- quality assurance personnel;
- public and corporate purchasers; and
- consumer organizations.
The most common applications of this document are in design and evaluation.
|
Published |
2018-03 |
Edition : 2 |
Number of pages : 29 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 11801:2002/Cor 1:2002 |
Information technology — Generic cabling for customer premises — Technical Corrigendum 1 |
|
Withdrawn |
2002-09 |
Edition : 3 |
Number of pages : 1 |
Technical Committee |
35.200
Interface and interconnection equipment
|
| ISO 9241-12:1998 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 12: Presentation of information |
|
Withdrawn |
1998-12 |
Edition : 1 |
Number of pages : 46 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-13:1998 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 13: User guidance |
|
Published |
1998-07 |
Edition : 1 |
Number of pages : 32 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-14:1997 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 14: Menu dialogues |
|
Published |
1997-06 |
Edition : 1 |
Number of pages : 57 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-15:1997 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 15: Command dialogues |
|
Withdrawn |
1997-12 |
Edition : 1 |
Number of pages : 29 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-16:1999 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 16: Direct manipulation dialogues |
|
Withdrawn |
1999-09 |
Edition : 1 |
Number of pages : 32 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-17:1998 |
Ergonomic requirements for office work with visual display terminals (VDTs) — Part 17: Form filling dialogues |
|
Withdrawn |
1998-07 |
Edition : 1 |
Number of pages : 35 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-20:2008 |
Ergonomics of human-system interaction — Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services |
ISO 9241-20:2008 is intended for use by those responsible for planning, designing, developing, acquiring, and evaluating information/communication technology (ICT) equipment and services. It provides guidelines for improving the accessibility of ICT equipment and services such that they will have wider accessibility for use at work, in the home, and in mobile and public environments. It covers issues associated with the design of equipment and services for people with a wide range of sensory, physical and cognitive abilities, including those who are temporarily disabled, and the elderly.
|
Withdrawn |
2008-03 |
Edition : 1 |
Number of pages : 42 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-20:2021 |
Ergonomics of human-system interaction — Part 20: An ergonomic approach to accessibility within the ISO 9241 series |
This document provides:
a) an introduction to the importance of accessibility to human-system interaction;
b) a discussion of the relationship of principles within the ISO 9241 series and accessibility;
c) descriptions of activities related to the processes in ISO 9241-210 that focus on accessibility;
d) references to standards relevant to the accessibility of interactive systems.
|
Published |
2021-11 |
Edition : 2 |
Number of pages : 19 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/TR 9241-100:2010 |
Ergonomics of human-system interaction — Part 100: Introduction to standards related to software ergonomics |
ISO 9241-100:2010 enables users of standards related to software ergonomics to identify ergonomics standards particularly relevant to software development, gain an overview on the content of software-ergonomics standards, understand the role of software-ergonomics standards in specifying user requirements as well as designing and evaluating user interfaces and understand the relationship between the various standards.
The software-ergonomics standards are applicable to all those software components of an interactive system affecting usability, including application software (including web-based applications), operating systems, embedded software, software development tools and assistive technologies.
|
Withdrawn |
2010-01 |
Edition : 1 |
Number of pages : 19 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-304:2008 |
Ergonomics of human-system interaction — Part 304: User performance test methods for electronic visual displays |
ISO 9241-304:2008 provides guidance for assessing the visual ergonomics of display technologies with user performance test methods (as opposed to the optical test methods given in ISO 9241-305). Its use will help to ensure that, for a given context of use, a display meets minimum visual ergonomics requirements. It covers only visual attributes and does not address the ergonomics or usability of the whole product that houses a visual display.
The main users of ISO 9241-304:2008 will be those who procure displays or who need to measure display performance during product development. Its application assumes a background in behavioural science.
|
Published |
2008-11 |
Edition : 1 |
Number of pages : 21 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/TR 9241-100:2023 |
Ergonomics of human-system interaction — Part 100: Overview of ISO 9241 software ergonomic standards |
This document provides an overview of ISO 9241 software ergonomic standards in the form of executive summaries of these standards, in particular the parts in the ISO 9241-1XX family of documents. In addition, it provides executive summaries for ISO 9241-11, ISO 9241-210 and ISO 9241-220, which have specific relevance to the design of software-based interactive systems.
This document is intended for the following types of users:
— managers, who are involved in planning and managing product, system and/or service development projects, who are to be informed on the human-centred design approach and on guidance on software ergonomics;
— developers, who will apply the guidance in these documents during the development process (either directly, based on training, or by using tools and style guides which incorporate the guidance);
— user interface design roles (including interaction designers, information architects, user interface designers, visual designers and content creators), who will apply the guidance in these documents during the creation and design process (either directly, based on training, or by using tools and style guides which incorporate the guidance);
— user researchers, who are responsible for identifying user needs and inform context of use of a product, system or service;
— evaluators, who are responsible for ensuring that products, systems or services meet the recommendations contained in these documents;
— buyers, who will reference these documents in contracts during product procurement;
— designers of user interface development tools and style guides to be used by user interface designers and developers.
While the documents are applicable to all types of interactive systems, they do not cover the specifics of every context of use, such as safety critical systems and collaborative work.
|
Published |
2023-03 |
Edition : 2 |
Number of pages : 24 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-112:2017 |
Ergonomics of human-system interaction — Part 112: Principles for the presentation of information |
ISO 9241-112:2017 establishes ergonomic design principles for interactive systems related to the software-controlled presentation of information by user interfaces. It applies to the three main modalities (visual, auditory, tactile/haptic) typically used in information and communication technology. These principles apply to the perception and understanding of presented information. These principles are applicable in the analysis, design, and evaluation of interactive systems. This document also provides recommendations corresponding to the principles. The recommendations for each of the principles are not exhaustive and are not necessarily independent from one another.
While this document is applicable to all types of interactive systems, it does not cover the specifics of particular application domains. This document also applies to outputs from interactive systems (such as printed documents, e.g. invoices).
The guidance in this document for presenting information is aimed at helping the user to accomplish tasks. This guidance is not aimed at the presentation of information for other reasons (e.g. corporate branding or advertising).
It is intended for the following types of users:
- user interface designers, who will apply the guidance during the development process;
- developers, who will apply the guidance during design and implementation of system functionality;
- evaluators, who are responsible for ensuring that products meet the recommendations;
- designers of user interface development tools and style guides to be used by user interface designers;
- project managers, who are responsible for managing development processes;
- buyers, who will reference this document during product procurement.
|
Published |
2017-03 |
Edition : 1 |
Number of pages : 20 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-125:2017 |
Ergonomics of human-system interaction — Part 125: Guidance on visual presentation of information |
ISO 9241-125:2017 provides guidance for the visual presentation of information controlled by software, irrespective of the device. It includes specific properties such as the syntactic or semantic aspects of information, e.g. coding techniques, and gives provisions for the organization of information taking account of human perception and memory capabilities. Those of its provisions that do not apply to specific types of visual interfaces clearly indicate any limitations to their applicability. It does not address specific details of charts, graphs or information visualization.
ISO 9241-125:2017 can be utilized throughout the design process (e.g. as specification and guidance for designers during design or as a basis for heuristic evaluation). Its provisions for the presentation of information depend upon the visual design approach, the task, the user, the environment and the single or multiple technologies that might be used for presenting the information. Consequently, this document cannot be applied without knowledge of the context of use. It is not intended to be used as a prescriptive set of rules to be applied in its entirety but rather assumes that the designer has proper information available concerning task and user requirements and understands the use of available technology.
Some of the provisions of this document are based on Latin-based language usage and might not apply, or might need to be modified, for use with languages that use other alphabets. In applying those that assume a specific language base (e.g. alphabetic ordering of coding information, items in a list), it is important that care is taken to follow its intent of the standard when translation is required to a different language.
ISO 9241-125:2017 does not address auditory or tactile/haptic presentation of information or modality shifting for the presentation of visual information in other modalities.
NOTE ISO 9241‑112 provides high-level ergonomic guidance that applies to all modalities.
|
Published |
2017-09 |
Edition : 1 |
Number of pages : 40 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/TS 9241-126:2019 |
Ergonomics of human-system interaction — Part 126: Guidance on the presentation of auditory information |
This document provides guidance for the auditory presentation of information controlled by software, irrespective of the device. It includes specific properties such as the syntactic or semantic aspects of information, e.g. coding techniques, and gives provisions for the organization of information taking account of human perception and memory capabilities.
This document does not address the hardware issues of the transmission and the production of auditory information.
NOTE 1 Volume is dependent on hardware and thus cannot always be absolutely controlled by software. Environmental conditions can also affect the ability for sounds to be perceived, which can be beyond the ability of the software to take into account.
This document does not apply to auditory alarms, warnings or other safety-related uses of auditory information.
NOTE 2 Safety-related uses of auditory presentation of information are covered in various domain specific standards, such as ISO 7731:2003 which deals with auditory danger signals for public and work areas, and IEC 60601-1-8:2006 which provides very specific requirements for auditory alarms for medical devices.
While this document applies to the presentation of all non-safety-related information, it does not include application domain specific guidance (e.g., audio instructions for consumer products).
This document can be utilized throughout the design process (e.g. as specification and guidance for designers during design or as a basis for heuristic evaluation). Its provisions for the presentation of information depend on the auditory design approach, the task, the user, the environment and the single or multiple technologies that can be used for presenting the information. Consequently, this document cannot be applied without knowledge of the context of use. It is not intended to be used as a prescriptive set of rules to be applied in its entirety but rather assumes that the designer has proper information available concerning task and user requirements and understands the use of available technology.
This document does not address visual or tactile/haptic presentation of information or modality shifting for the presentation of auditory information in other modalities.
NOTE 3 ISO 9241-112 provides high-level ergonomic guidance that applies to all modalities.
|
Published |
2019-12 |
Edition : 1 |
Number of pages : 20 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-305:2008 |
Ergonomics of human-system interaction — Part 305: Optical laboratory test methods for electronic visual displays |
ISO 9241-305:2008 establishes optical test and expert observation methods for use in predicting the performance of a display vis-à-vis the ergonomics requirements given in ISO 9241-303.
|
Published |
2008-11 |
Edition : 1 |
Number of pages : 183 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 11801:2002/Amd 2:2010 |
Information technology — Generic cabling for customer premises — Amendment 2 |
|
Withdrawn |
2010-04 |
Edition : 3 |
Number of pages : 100 |
Technical Committee |
35.200
Interface and interconnection equipment
|
| ISO 9241-129:2010 |
Ergonomics of human-system interaction — Part 129: Guidance on software individualization |
ISO 9241-129:2010 provides ergonomics guidance on individualization within interactive systems, including recommendations on where individualization might be appropriate or inappropriate and how to apply individualization.
It focuses on individualization of the software user interface to support the needs of users as individuals or as members of a defined group. It does not recommend specific implementations of individualization mechanisms. It provides guidance on how the various aspects of individualization are made usable and accessible, but does not specify which individualizations are to be included within a system. (Individualizations depend on the specific context of use for which an interactive system is to be designed and/or used, and need to be developed for that specific context of use.)
ISO 9241-129:2010 is not intended to be used in isolation. It deals only with individualization within the context of designing a complete software system. It is intended to be used with ISO 9241-110 and any other parts in the ISO 9241 series applicable to the design of the intended system.
Some of its guidance can also be applied to hardware user interfaces and user interfaces that combine software and hardware.
|
Published |
2010-11 |
Edition : 1 |
Number of pages : 51 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-143:2012 |
Ergonomics of human-system interaction — Part 143: Forms |
ISO 9241-143:2012 provides requirements and recommendations for the design and evaluation of forms, in which the user fills-in, selects entries for or modifies labelled fields on a "form" or dialogue box presented by the system. Often the system then creates or updates the data associated with the form. Form-based entries typically are in the form of typed input (abbreviations, or full names) or selections from available option lists.
ISO 9241-143:2012 is applicable to forms regardless of the modality in which they are rendered (visual, spatial, vocal); much of its guidance is based on a model of visual and spatial relationship. In addition, it specifies the use of non-text methods for providing forms entries (e.g. list boxes) and pertains to dialogue boxes which utilize form techniques. Guidance is provided on the selection and design of those user-interface elements relevant to forms.
While it covers lists used to enter forms data, menus which are similar to lists are outside its scope (see ISO 9241‑14). It is not applicable to the hardware aspects of forms.
The requirements and recommendations in ISO 9241-143:2012 are applicable throughout the development process (for example, as guidance for designers during design, as a basis for heuristic evaluation, as guidance for usability testing) and in the procurement process.
|
Published |
2012-03 |
Edition : 1 |
Number of pages : 95 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-154:2013 |
Ergonomics of human-system interaction — Part 154: Interactive voice response (IVR) applications |
ISO 9241-154:2013 gives guidance on, and requirements for, the user interface design of interactive voice response (IVR) applications. It covers both IVR systems that employ touchtone input and those using automated speech recognition (ASR) as the input mechanism. It is equally applicable to cases in which the caller or the IVR system itself (e.g. in some telemarketing applications) initiates the call. It is intended to be used together with ISO/IEC 13714.
|
Published |
2013-02 |
Edition : 1 |
Number of pages : 35 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-161:2016 |
Ergonomics of human-system interaction — Part 161: Guidance on visual user-interface elements |
ISO 9241-161:2016 describes visual user-interface elements presented by software and provides requirements and recommendations on when and how to use them. This part of ISO 9241 is concerned with software components of interactive systems to make human-system interaction usable as far as the basic interaction aspects are concerned.
ISO 9241-161:2016 provides a comprehensive list of generic visual user-interface elements, regardless of a specific input method, visualization, and platform or implementation technology. The guidance given in this part of ISO 9241 is intended to be used in conjunction with ISO 9241 guidance on dialogue techniques. It recognizes that additional elements can evolve. It also addresses derivates, compositions (assemblies) and states of user-interface elements. It gives requirements and recommendations on selection, usage and dependencies of user-interface elements and their application. It is applicable regardless of a fixed, portable or mobile interactive system.
It does not provide detailed coverage of the methods and techniques required for design of user-interface elements. This part of ISO 9241 does not address implementation (e.g. graphical design of elements) and interaction details for specific input methods or technologies. It does not cover decorative user-interface elements that are intended to address solely aesthetic (hedonic) qualities in the user interface, e.g. background images.
The information in this part of ISO 9241 is intended for use by those responsible for the selection and implementation of visual user-interface elements in interactive systems and for evaluating user interfaces. It is intended for use by those planning and managing platform specific aspects of user interface screen design. It also provides guidance for human factors/ergonomics and usability professionals involved in human-centred design. It addresses technical issues only to the extent necessary to allow users of this part of ISO 9241 to understand the relevance and importance of a consistent interface element usage and selection in the design process as a whole.
Annex A provides a guide to selection of different visual user interface elements depending of their appropriate application.
|
Published |
2016-02 |
Edition : 1 |
Number of pages : 69 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-210:2010 |
Ergonomics of human-system interaction — Part 210: Human-centred design for interactive systems |
ISO 9241-210:2010 provides requirements and recommendations for human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes, and is concerned with ways in which both hardware and software components of interactive systems can enhance human–system interaction.
|
Withdrawn |
2010-03 |
Edition : 1 |
Number of pages : 32 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 11801:1995/Cor 1:1996 |
Information technology — Generic cabling for customer premises — Technical Corrigendum 1 |
Contains a great number of amendments and additions.
|
Withdrawn |
1996-12 |
Edition : 1 |
Number of pages : 3 |
Technical Committee |
35.200
Interface and interconnection equipment
|
| ISO 9241-210:2019 |
Ergonomics of human-system interaction — Part 210: Human-centred design for interactive systems |
This document provides requirements and recommendations for human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes, and is concerned with ways in which both hardware and software components of interactive systems can enhance human?system interaction.
NOTE Computer-based interactive systems vary in scale and complexity. Examples include off-the-shelf (shrink-wrap) software products, custom office systems, process control systems, automated banking systems, Web sites and applications, and consumer products such as vending machines, mobile phones and digital television. Throughout this document, such systems are generally referred to as products, systems or services although, for simplicity, sometimes only one term is used.
This document provides an overview of human-centred design activities. It does not provide detailed coverage of the methods and techniques required for human-centred design, nor does it address health or safety aspects in detail. Although it addresses the planning and management of human-centred design, it does not address all aspects of project management.
The information in this document is intended for use by those responsible for planning and managing projects that design and develop interactive systems. It therefore addresses technical human factors and ergonomics issues only to the extent necessary to allow such individuals to understand their relevance and importance in the design process as a whole. It also provides a framework for human factors and usability professionals involved in human-centred design. Detailed human factors/ergonomics, usability and accessibility issues are dealt with more fully in a number of standards including other parts of ISO 9241 (see Annex A) and ISO 6385, which sets out the broad principles of ergonomics.
The requirements and recommendations in this document can benefit all parties involved in human-centred design and development. Annex B provides a checklist that can be used to support claims of conformance with this document.
|
Published |
2019-07 |
Edition : 2 |
Number of pages : 33 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-220:2019 |
Ergonomics of human-system interaction — Part 220: Processes for enabling, executing and assessing human-centred design within organizations |
This document describes the processes and specifies the outcomes by which human-centred design (HCD) is carried out within organizations. Human-centred design aims to meet requirements for human-centred quality (see Annex E) throughout the life cycle of interactive systems. The processes are described from the viewpoint of those responsible for the analysis, design and evaluation of the human use of interactive systems. The process descriptions include the purpose, benefits, outcomes, typical activities and work products for each process, and are for use in the specification, implementation, assessment and improvement of the activities used for human-centred design and operation in any type of system life cycle. They can also provide the basis for professional development and certification.
The processes are associated with the domains of ergonomics/human factors, human?computer interaction, usability and user experience. This document does not include specific methods for human-centred design, nor does it describe processes for organizational redesign.
The scope of this document does not include other aspects of ergonomics, which include the design of organizations as well as systems for human use, and which extend beyond the domain of design; for example in the forensic analysis of the causes of accidents and in the generation of data and methods of measurement.
NOTE 1 ISO/TS 18152 is a related standard with a broader scope than this document. It includes the organizational processes for the identification and handling of issues related to both users and other stakeholders.
The intended application of this document is computer-based interactive systems. While the processes apply to interactive systems that deliver services, they do not cover the design of those services. The relevant aspects of the processes can also be applied to simple or non-computer?based interactive systems.
NOTE 2 Human-centred design concentrates on the human-centred aspects of design and not on other aspects of design such as mechanical construction, programming or the basic design of services.
The process descriptions in this document provide the basis for a rigorous assessment of an enterprise's capability to carry out human-centred processes in compliance with the ISO/IEC 33000 family of standards.
This document is intended for use by organizations that want to address and improve their treatment of human-centred design of either their internal systems or the products and services they provide, and the procurement of systems and parts of systems. The processes can be applied by small- and medium-sized enterprises as well as by large organizations.
Copyright release for the process descriptions
Users of this document may freely reproduce the process descriptions contained in Clause 9 as part of any process assessment model, or as part of any demonstration of compatibility with this document, so that it can be used for its intended purpose.
|
Published |
2019-03 |
Edition : 1 |
Number of pages : 90 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/FDIS 9241-221 |
Ergonomics of human-system interaction — Part 221: Human-centred design process assessment model |
|
Under development |
|
Edition : 1 |
|
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-300:2008 |
Ergonomics of human-system interaction — Part 300: Introduction to electronic visual display requirements |
ISO 9241-300:2008 provides an introduction to the other parts in the ISO 9241 “300” subseries, and explains its modular structure. The ISO 9241 “300” subseries establishes requirements for the ergonomic design of electronic visual displays. These requirements are stated as performance specifications, aimed at ensuring effective and comfortable viewing conditions for users with normal or adjusted‑to‑normal eyesight. Test methods and metrology, yielding conformance measurements and criteria, are provided for design evaluation.
The ISO 9241 “300” subseries is applicable to the visual ergonomics design of electronic visual displays for a diversity of tasks in a wide variety of work environments.
|
Published |
2008-11 |
Edition : 1 |
Number of pages : 9 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-302:2008 |
Ergonomics of human-system interaction — Part 302: Terminology for electronic visual displays |
ISO 9241-302:2008 provides a comprehensive terminology for electronic visual displays and explains the terms and definitions used in the other parts of ISO 9241.
|
Published |
2008-11 |
Edition : 1 |
Number of pages : 80 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-303:2008 |
Ergonomics of human-system interaction — Part 303: Requirements for electronic visual displays |
ISO 9241-303:2008 establishes image-quality requirements, as well as providing guidelines, for electronic visual displays. These are given in the form of generic — independent of technology, task and environment — performance specifications and recommendations that will ensure effective and comfortable viewing conditions for users with normal or adjusted‑to‑normal eyesight.
ISO 9241-303:2008 does not address issues of accessibility for people with disabilities. However, it does take into account aspects of the eyesight of older people and could be of value to people dealing with issues of visual impairment in certain cases: the specification of essential characteristics for normal viewing can be used to gauge the severity of different visual abnormalities so that appropriate solutions can be identified.
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Withdrawn |
2008-11 |
Edition : 1 |
Number of pages : 45 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO 9241-303:2011 |
Ergonomics of human-system interaction — Part 303: Requirements for electronic visual displays |
ISO 9241-303:2011 establishes image-quality requirements, as well as providing guidelines, for electronic visual displays. These are given in the form of generic (independent of technology, task and environment) performance specifications and recommendations that will ensure effective and comfortable viewing conditions for users with normal or adjusted-to-normal eyesight.
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Published |
2011-11 |
Edition : 2 |
Number of pages : 43 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO 9241-306:2008 |
Ergonomics of human-system interaction — Part 306: Field assessment methods for electronic visual displays |
ISO 9241-306:2008 establishes optical, geometrical and visual inspection methods for the assessment of a display in various contexts of use according to ISO 9241‑303.
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Withdrawn |
2008-11 |
Edition : 1 |
Number of pages : 45 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO 9241-306:2018 |
Ergonomics of human-system interaction — Part 306: Field assessment methods for electronic visual displays |
This document establishes optical, geometrical and visual inspection methods for the assessment of a display in various contexts of use according to ISO 9241‑303.
|
Published |
2018-08 |
Edition : 2 |
Number of pages : 55 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO 9241-307:2008 |
Ergonomics of human-system interaction — Part 307: Analysis and compliance test methods for electronic visual displays |
ISO 9241-307:2008 establishes test methods for the analysis of a variety of visual display technologies, tasks and environments. It uses the measurement procedures of ISO 9241-305 and the generic requirements of ISO 9241-303 to define compliance routes suitable for the different technologies and intended contexts.
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Published |
2008-11 |
Edition : 1 |
Number of pages : 217 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO/TR 9241-308:2008 |
Ergonomics of human-system interaction — Part 308: Surface-conduction electron-emitter displays (SED) |
ISO/TR 9241-308:2007 gives guidelines for surface-conduction electron-emitter displays (SED).
|
Withdrawn |
2008-11 |
Edition : 1 |
Number of pages : 13 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO/TR 9241-309:2008 |
Ergonomics of human-system interaction — Part 309: Organic light-emitting diode (OLED) displays |
ISO/TR 9241-309:2008 gives guidelines for organic light‑emitting diode (OLED) displays.
|
Published |
2008-11 |
Edition : 1 |
Number of pages : 13 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO/TR 9241-310:2010 |
Ergonomics of human-system interaction — Part 310: Visibility, aesthetics and ergonomics of pixel defects |
ISO/TR 9241-310:2010 provides a summary of existing knowledge on ergonomics requirements for pixel defects in electronic displays at the time of its publication. It also gives guidance on the specification of pixel defects, visibility thresholds and aesthetic requirements for pixel defects. It does not itself give requirements related to pixel defects, but it is envisaged that its information could be used in the revision of other parts in the ISO 9241 series.
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Published |
2010-06 |
Edition : 1 |
Number of pages : 50 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO/TR 9241-311:2022 |
Ergonomics of human-system interaction — Part 311: Application of ISO 9241-307: LCD screens for workstations |
This document provides information relating to the specification of liquid crystal display (LCD) screens at visual display workstations in indoor locations, in accordance with ISO 9241-307:2008, 5.2. The information is limited to LCD screens, since these are typically used at workstations.
The information is intended to support managerial decision makers (e.g. procurement operators, companies’ safety committees, occupational safety and health professionals) who are responsible for the acquisition of visual displays.
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Published |
2022-04 |
Edition : 1 |
Number of pages : 14 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO/TR 9241-312:2020 |
Ergonomics of human-system interaction — Part 312: Readability of electrophoretic displays |
This document provides an overview of recent research on readability of electrophoretic displays. It also provides information for evaluating readability of electrophoretic displays and defining the context of their use.
|
Published |
2020-02 |
Edition : 1 |
Number of pages : 36 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO/TR 9241-331:2012 |
Ergonomics of human-system interaction — Part 331: Optical characteristics of autostereoscopic displays |
ISO/TR 9241-331:2012 establishes an ergonomic point of view for the optical properties of autostereoscopic displays (ASDs), with the aim of reducing visual fatigue caused by stereoscopic images on those displays. It gives terminology, performance characteristics and optical measurement methods for ASDs. It is applicable to spatially interlaced autostereoscopic displays (two-view, multi-view and integral displays) of the transmissive and emissive types. These can be implemented by flat-panel displays, projection displays, etc.
|
Published |
2012-04 |
Edition : 1 |
Number of pages : 83 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-2:2002 |
Information technology — Keyboard layouts for text and office systems — Part 2: Alphanumeric section |
Within the general scope described in part 1 of ISO/IEC 9995, this part of ISO/IEC 9995 specifies the alphanumeric section of a keyboard and the division of that section into zones, the arrangement, the number, and the location of the keys in the alphanumeric zone ZA0 of the alphanumeric section as well as the layout and allocation of several control functions to the keys in the function zones of the alphanumeric section.
|
Withdrawn |
2002-09 |
Edition : 2 |
Number of pages : 9 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
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| ISO 9241-333:2017 |
Ergonomics of human-system interaction — Part 333: Stereoscopic displays using glasses |
ISO 9241-333:2017 specifies ergonomic requirements for stereoscopic displays using glasses designed to produce or facilitate binocular parallax. These requirements are stated as performance specifications, aimed at ensuring effective and comfortable viewing conditions for users, and at reducing visual fatigue caused by stereoscopic images on stereoscopic display using glasses. Test methods and metrology, yielding conformance measurements and criteria, are provided for design evaluation. See Annex B for measurement procedures.
ISO 9241-333:2017 is applicable to temporally or spatially interlaced types of display. These are implemented by flat-panel displays, projection displays, etc.
Stereoscopic displays using glasses can be applied to many contexts of use. However, this document focuses on business and home leisure applications (i.e. observing moving images, games, etc.). Only dark environments are specified in this document.
For technical explanation of display technologies, see Annex C.
|
Published |
2017-04 |
Edition : 1 |
Number of pages : 32 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO/TR 9241-380:2022 |
Ergonomics of human-system interaction — Part 380: Survey result of HMD (Head-Mounted Displays) characteristics related to human-system interaction |
This document provides information based on a study of the characteristics of head-mounted displays (HMDs) regarding the ergonomics of human–system interaction. Although this document covers the broad range of ergonomics issues that arise, it specifically provides more-detailed information about the visual aspects of the interaction, and it provides information that could form the basis for future possible standards related to HMDs.
NOTE: It is preferable to take systematic approach to consider characteristics of HMD, since HMD affects a viewer not only by visual aspects, but also by some other physical aspects.
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Published |
2022-06 |
Edition : 1 |
Number of pages : 39 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO/CD 9241-381 |
Ergonomics of human-system interaction — Part 381: Inter-ocular optical properties of head-mounted displays related to human-system interaction |
|
Under development |
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Edition : 1 |
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Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO 9241-391:2016 |
Ergonomics of human-system interaction — Part 391: Requirements, analysis and compliance test methods for the reduction of photosensitive seizures |
ISO 9241-391:2016 provides requirements and recommendations for reducing photosensitive seizures (PSS), while viewing images on electronic displays.
The requirements and recommendations in this part of ISO 9241 are designed to be applied to image contents. By image contents, reference is made to the images independent of the device or environment in which they are displayed.
The requirements and recommendations in this part of ISO 9241 are for the protection of the vulnerable individuals in the viewing population who are photosensitive and who are therefore liable to seizures triggered by flashing lights and regular patterns, including certain repetitive images.
NOTE 1 ITU considers the image safety issues in relation to broadcasting. Some of these are described in ITU-R BT.1702.[2]
NOTE 2 There are some related recommendations in ISO/IEC 40500:2012, W3C Web Content Accessibility Guidelines (WCAG) 2.0, for web contents accessibility.
NOTE 3 Photosensitive seizures and photosensitive epilepsy, that is, chronic conditions characterized by those repeated seizures are medical conditions. Clinical aspects of photosensitivity appear in Annex C. Visually induced seizures are equivalent to PSS.
|
Published |
2016-02 |
Edition : 1 |
Number of pages : 16 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-392:2015 |
Ergonomics of human-system interaction — Part 392: Ergonomic recommendations for the reduction of visual fatigue from stereoscopic images |
ISO 9241-392:2015 establishes recommendations for reducing the potential visual discomfort and visual fatigue experienced during viewing of stereoscopic images under defined viewing conditions. Visual fatigue and discomfort might be produced by the stereoscopic optical stimulus of disparate images that were presented binocularly.
ISO 9241-392:2015 is also applicable to the final products of stereoscopic presentations which depend on stereoscopic image content and stereoscopic displays when viewed under appropriate defined conditions. Therefore, the recommendations are intended for people responsible for the design, development, and supply of stereoscopic image content as well as stereoscopic displays.
NOTE 1 See Annex B for appropriate viewing conditions.
The recommendations in this part of ISO 9241 are applicable to stereoscopic displays such as those with glasses and two-view autostereoscopic displays, stereoscopic head-mounted displays, and stereoscopic projectors. Moreover, they are applicable to stereoscopic image content intended to be presented on the above-mentioned stereoscopic displays and stereoscopic presentations that are realized by the combinations of these images and displays.
NOTE 2 Annex C presents numerical criteria as an informative reference.
NOTE 3 Other guidance might need to be established by referring to this part of ISO 9241 when requirements and recommendations specific to each type of stereoscopic image content or stereoscopic display become necessary.
NOTE 4 ITU generally sets the standards for broadcasting.
NOTE 5 ISO 9241‑303:2011, Annex E provides guidelines for virtual displays which are intended for stereoscopic head-mounted displays.
|
Published |
2015-05 |
Edition : 1 |
Number of pages : 32 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-6:2006 |
Information technology — Keyboard layouts for text and office systems — Part 6: Function section |
Within the general scope described in ISO/IEC 9995-1, ISO/IEC 9995-6:2006 specifies the function section of keyboards for information technology equipment and the division of that section into zones. It specifies the arrangement, the number, and the location of the keys in the function zones of the function section as well as the allocation of functions to the keys.
|
Withdrawn |
2006-09 |
Edition : 2 |
Number of pages : 2 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 11801:1995/Amd 2:1999 |
Information technology — Generic cabling for customer premises — Amendment 2 |
|
Withdrawn |
1999-12 |
Edition : 1 |
Number of pages : 33 |
Technical Committee |
35.200
Interface and interconnection equipment
|
| ISO 9241-400:2007 |
Ergonomics of human—system interaction — Part 400: Principles and requirements for physical input devices |
ISO 9241-400:2006 gives guidelines for physical input devices for interactive systems. It provides guidance based on ergonomic factors for the following input devices: keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch sensitive screens, styli, light pens, voice controlled devices, and gesture controlled devices. It defines and formulates ergonomic principles valid for the design and use of input devices. These principles are to be used to generate recommendations for the design of products and for their use. It also defines relevant terms for the entire 400 series of ISO 9241. For some applications, e.g. in areas where safety is the major concern, other additional principles may apply and take precedence over the guidance given here.
ISO 9241-400:2006 also determines properties of input devices relevant for usability including functional, electrical, mechanical, maintainability and safety related properties. Additionally included are aspects of interdependency with the use environment and software.
|
Published |
2007-02 |
Edition : 1 |
Number of pages : 35 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO 9241-410:2008 |
Ergonomics of human-system interaction — Part 410: Design criteria for physical input devices |
ISO 9241-410:2008 specifies criteria based on ergonomics factors for the design of physical input devices for interactive systems including keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch‑sensitive screens, styli and light pens, and voice- and gesture‑controlled devices. It gives guidance on the design of these devices, taking into consideration the capabilities and limitations of users, and specifies generic design criteria for physical input devices, as well as specific criteria for each type of device. Requirements for the design of products are given either as a result of context-free considerations, or else can be determined based on the specified design criteria for the intended use; such specified criteria generally having been subdivided into task‑oriented categories, wherever applicable.
ISO 9241-410:2008 does not specify the categories that are appropriate for devices as, according to the concept of usability, a product has no inherent usability. Selecting the category to which a certain property of a device belongs is subject to the design of a product.
ISO 9241-410:2008 is expected to be used by the manufacturers of physical input devices, including product designers and test organizations, in determining the design characteristics of a device for its intended context of use (user population, task, software or environment, etc.). The data generated by the users of ISO 9241-410:2007 for the description of the properties of their products can be applied in the selection of a device adequate for the actual context of use on the basis of the task primitives relevant for the task of the specific user population, and for achieving the required level of efficiency and effectiveness for a given system.
|
Published |
2008-02 |
Edition : 1 |
Number of pages : 100 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-410:2008/Amd 1:2012 |
Ergonomics of human-system interaction — Part 410: Design criteria for physical input devices — Amendment 1 |
|
Published |
2012-06 |
Edition : 1 |
Number of pages : 1 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/TS 9241-411:2012 |
Ergonomics of human-system interaction — Part 411: Evaluation methods for the design of physical input devices |
1 Scope
This part of ISO 9241 specifies evaluation methods for the design of physical input devices for interactive systems. It provides guidance for the laboratory assessment of conformance with ISO 9241-410 for keyboards, mice, pucks, joysticks, trackballs, touch pads, tablets/overlays, touch-sensitive screens, and styli/light pens. Its provisions apply only to keyboards identified as "full-size" or "compact" by the manufacturer, but nevertheless could provide useful guidance in the design of other keyboards. It is not applicable to those of the requirements of ISO 9241-410 that relate to gesture- and voice-input systems.
|
Published |
2012-05 |
Edition : 1 |
Number of pages : 62 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-420:2011 |
Ergonomics of human-system interaction — Part 420: Selection of physical input devices |
ISO 9241-420:2011 provides guidance for the selection of input devices for interactive systems, based on ergonomic factors, considering the limitations and capabilities of users and the specific tasks and context of use. It describes methods for selecting a device or a combination of devices for the task at hand. It can also be used for evaluating the acceptability of trade-offs under the existing conditions.
The target users of ISO 9241-420:2011 are user organizations and systems integrators who tailor systems for a given context of use.
It is applicable to the following input devices: keyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays, touch-sensitive screens, styli and light pens. It does not specify design requirements or give recommendations for those devices.
|
Published |
2011-07 |
Edition : 1 |
Number of pages : 94 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-1:2009 |
Information technology — Keyboard layouts for text and office systems — Part 1: General principles governing keyboard layouts |
ISO/IEC 9995 defines a framework for the layout of all alphanumeric and numeric keyboards across the widest spectrum of today's and upcoming applications using keyboards. The functions to be performed by keyboards are grouped into three categories that correspond to the main physical sections of the keyboard.
Application of ISO/IEC 9995 in the design of keyboards will provide the user with a unified, predictable user-machine interface by dividing the keyboard into functional areas and sections and allocating functions to keys.
ISO/IEC 9995-1:2009 identifies the sections of the keyboard and specifies the general shape and relative placement of the sections. Spacing of keys and physical characteristics are covered, as are the principles governing the placement of characters and symbols on keys. ISO/IEC 9995-1:2009 specifies a key numbering system which applies to all types of numeric, alphanumeric and composite keyboards of information technology equipment.
|
Published |
2009-10 |
Edition : 3 |
Number of pages : 14 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/TS 9241-430:2021 |
Ergonomics of human-system interaction — Part 430: Recommendations for the design of non-touch gestural input for the reduction of biomechanical stress |
This document provides guidance on the design, selection and optimization of non-contacting hand and arm gestures for human-computer interaction. It addresses the assessment of usability and fatigue associated with different gesture set designs and provides recommendations for approaches to evaluating the design and selection of gestures. This document also provides guidance on the documentation of the process for selecting gesture sets.
This document applies to gestures expressed by humans. It does not consider the technology for detecting gestures or the system response when interpreting a gesture. Non-contacting hand gestures can be used for input in a variety of settings, including the workplace or in public settings and when using fixed screens, mobile, virtual reality, augmented reality or mixed-mode reality devices.
Some limitations of this document are:
— The scope is limited to non-contacting gestures and does not include other forms of inputs. For example, combining gesture with speech, gaze or head position can reduce input error, but these combinations are not considered here.
— The scope is limited to non-contacting arm, hand and finger gestures, either unilateral (one-handed) or bilateral (two-handed).
— The scope assumes that all technological constraints are surmountable. Therefore, there is no consideration of technological limitations with interpreting ultra-rapid gestures, gestures performed by people of different skin tones or wearing different colours or patterns of clothing.
— The scope is limited to UI-based command-and-control human computer interaction (HCI) tasks and does not include gaming scenarios, although the traversal of in-game menus and navigation of UI elements is within scope.
— The scope does not include HCI tasks for which an obviously more optimal input method exists. For example, speech input is superior for inputting text than gesture input.
— The scope includes virtual reality (VR), augmented reality (AR) and mixed reality (MR) and the use of head-mounted displays (HMDs).
— The scope does not include the discoverability of gestures but does include the learnability and memorability of gestures. It is assumed that product documentation and tutorials will adequately educate end users about which gestures are possible. Therefore, assessing gesture discoverability is not a primary goal of the recommendations in this document.
|
Published |
2021-12 |
Edition : 1 |
Number of pages : 12 |
Technical Committee |
13.100
Occupational safety. Industrial hygiene
;
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
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| ISO 9241-500:2018 |
Ergonomics of human-system interaction — Part 500: Ergonomic principles for the design and evaluation of environments of interactive systems |
This document specifies ergonomic principles which apply to the user requirements, design, and procurement of the physical equipment and environment, which contribute to the context of use of interactive systems. It provides requirements, recommendations and explanations related to these principles.
In particular, the general principles and requirements specified in this document apply to the standards specifying functional design of furniture and equipment constituting the environment.
The principles specified in this document utilize ergonomic knowledge (from the disciplines anthropometry, acoustics, vision, thermal environments, indoor air quality, mechanical vibrations, etc.) to design and evaluate environments that enhance usability (effectiveness, efficiency and satisfaction), accessibility, performance and well-being for organized and non-organized use of interactive systems.
The intended users of this document include:
— developers of systems, products and services;
— public and corporate purchasers;
— occupational health and safety professionals;
— architects and interior designers;
— human resource professionals;
— usability/ergonomics/human factors professionals.
|
Published |
2018-11 |
Edition : 1 |
Number of pages : 7 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-910:2011 |
Ergonomics of human-system interaction — Part 910: Framework for tactile and haptic interaction |
ISO 9241-910:2011 provides a framework for understanding and communicating various aspects of tactile/haptic interaction. It defines terms, describes structures and models, and gives explanations related to the other parts of the ISO 9241 "900" subseries. It also provides guidance on how various forms of interaction can be applied to a variety of user tasks.
It is applicable to all types of interactive systems making use of tactile/haptic devices and interactions.
It does not address purely kinaesthetic interactions, such as gestures, although it might be useful for understanding such interactions.
|
Published |
2011-07 |
Edition : 1 |
Number of pages : 55 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-920:2009 |
Ergonomics of human-system interaction — Part 920: Guidance on tactile and haptic interactions |
ISO 9241-920:2009 gives recommendations for tactile and haptic hardware and software interactions. It provides guidance on the design and evaluation of hardware, software, and combinations of hardware and software interactions, including: the design/use of tactile/haptic inputs, outputs, and/or combinations of inputs and outputs, with general guidance on their design/use as well as on designing/using combinations of tactile and haptic interactions for use in combination with other modalities or as the exclusive mode of interaction; the tactile/haptic encoding of information, including textual data, graphical data and controls; the design of tactile/haptic objects, the layout of tactile/haptic space; interaction techniques.
It does not provide recommendations specific to Braille, but can apply to interactions that make use of Braille.
The recommendations given in ISO 9241-920:2009 are applicable to at least the controls of a virtual workspace, but they can also be applied to an entire virtual environment — consistent, in as far as possible, with the simulation requirements.
NOTE It is recognized that some interactive scenarios might be constrained by the limitation that a real workspace is to be modelled in a virtual environment. Objects can be in suboptimal positions or conditions for haptic interaction by virtue of the situation being modelled.
|
Published |
2009-03 |
Edition : 1 |
Number of pages : 25 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-2:1994 |
Information technology — Keyboard layouts for text and office systems — Part 2: Alphanumeric section |
Dans le domaine d'application général de la partie 1 de l'ISO/CEI 9995, la présente partie de l'ISO/CEI 9995 décrit le module alphanumérique d'un clavier et donne des indications sur la division de ce module en zones. Elle définit également l'agencement, le nombre et l'emplacement des touches de la zone alphanumérique ZAO du module, ainsi que la disposition et l'affectation de plusieurs fonctions de commande aux touches des zones de fonction du module.
|
Withdrawn |
1994-08 |
Edition : 1 |
Number of pages : 7 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/DIS 9241-920 |
Ergonomics of human-system interaction — Part 920: Tactile and haptic interactions |
This part of ISO 9241 gives recommendations for tactile/haptic hardware and software interactions. It provides guidance on the design and selection of hardware, software, and combinations of hardware and software interactions, including
• the design/use of tactile/haptic inputs, outputs, and/or combinations of inputs and outputs, with general guidance on their design/use as well as on designing/using combinations of tactile and haptic interactions for use in combination with other modalities or as the exclusive mode of interaction,
• the tactile/haptic encoding of information, including textual data, graphical data and controls,
• the design of tactile/haptic objects,
• the layout of tactile/haptic space, and
• interaction techniques.
For guidance and recommendations on the accessibility of tactile/haptic interactions, including information on the use of braille, see ISO 9241-971. It does not provide recommendations specific to braille but can apply to interactions that make use of braille.
The recommendations given in this part of ISO 9241 are applicable to a variety of tactile/haptic devices, representing the real world or virtual or mixed realities (e.g. exoskeletons, wearables, force feedback devices, touchables, tangibles) and stimulation types (e.g. acoustic radiation pressure, electrical muscle stimulation) and they can also be found in virtual and augmented environments.
This document does not include guidance on the role of walking in virtual or mixed realities for tactile/haptic interaction.
NOTE It is recognized that some interactive scenarios might be constrained by the limitation that a real workspace is to be modelled in a virtual environment. Objects can be in suboptimal positions or conditions for haptic interaction by virtue of the situation being modelled.
This document provides general information about how various forms of interaction can be applied to various user tasks. The use of gestures (e.g. multitouch) can be found in ISO 9241-960. Information on gesture-based interfaces can be found in the multipart standard ISO/IEC 30113. Information on contactless gestures can be found in ISO TS 9241-430.
|
Under development |
|
Edition : 2 |
Number of pages : 26 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-940:2017 |
Ergonomics of human-system interaction — Part 940: Evaluation of tactile and haptic interactions |
ISO 9241-940:2017
- describes the types of methods that can be used for the evaluation of haptic devices and of systems that include haptic devices,
- specifies a procedure for the evaluation of haptic interactions by a usability walkthrough or usability test (see Annex J), and
- provides guidance on the types of methods that are appropriate for the evaluation of specific attributes of haptic systems, cross-referenced to the guidance in the relevant clauses of other International Standards (see Annexes A, B, C, D, E, F and G).
It applies to the following types of interaction:
- augmented reality - information overlaid on a real scene, e.g. vibrating belt indicating distance;
- gesture control of a device or a virtual scenario;
- unidirectional interaction such as a vibrating phone or a vibrating belt;
- virtual environment - virtual space with which a user can interact with the aid of a haptic device.
ISO 9241-940:2017 applies to the following types of devices:
- gesture sensor, e.g. video that discerns 3D hand movements, touch screens that sense 2D touches;
- kinaesthetic haptic device, e.g. desktop haptic interface;
- tactile display, e.g. vibrating phone.
ISO 9241-940:2017 is not applicable to standard input devices such as keyboards, mice or track balls.
NOTE ISO 9241‑400 covers standard input devices, and ISO 9241‑411 applies to the evaluation of input devices such as keyboards and mice.
ISO 9241-940:2017 can be used to identify the types of methods and measures for
- establishing benchmarks,
- establishing requirements for haptic interaction,
- identifying problems with haptic interaction (formative evaluation), and
- use of the criteria to establish whether a haptic system meets requirements (summative evaluation).
|
Published |
2017-11 |
Edition : 1 |
Number of pages : 103 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-960:2017 |
Ergonomics of human-system interaction — Part 960: Framework and guidance for gesture interactions |
ISO 9241-960:2017 gives guidance on the selection or creation of the gestures to be used in a gesture interface. It addresses the usability of gestures and provides information on their design, the design process and relevant parameters that are to be considered. In addition, it provides guidance on how gestures should be documented. This document is concerned with gestures expressed by a human and not with the system response generated when users are performing these gestures.
NOTE 1 Specific gestures are standardized within ISO/IEC 14754 and the ISO/IEC 30113 series.
NOTE 2 Input devices such as tablets or spatial gesture recognition devices can capture gestures in 2D or 3D. All human gestures are 3D.
|
Published |
2017-09 |
Edition : 1 |
Number of pages : 24 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO 9241-971:2020 |
Ergonomics of human-system interaction — Part 971: Accessibility of tactile/haptic interactive systems |
This document provides both general and specific ergonomic requirements and recommendations for accessible tactile/haptic interactive systems, including accessible tactile/haptic interactions.
This document provides guidance for increasing the accessibility of interactive systems making use of tactile/haptic input/output modalities such as gestures, vibration, and force feedback. The guidance provided also supports alternative input modalities and the use of different output representations.
This document provides guidance for tactile/haptic interactions that is applicable to a variety of interactive systems, including assistive technologies (AT).
|
Published |
2020-12 |
Edition : 1 |
Number of pages : 21 |
Technical Committee |
13.180
Ergonomics
;
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-1:1994 |
Information technology — Keyboard layouts for text and office systems — Part 1: General principles governing keyboard layouts |
Specifies various characteristics of keyboards. Identifies the sections of the keybord and specifies the general shape and relative placement of the sections. Covers spacing of keys and physical characteristics. Specifies a key numbering system which applies to all types of numeric, alphanumeric and composite keybords of ITE. Specifies the principles governing the placement of characters and symbols on keys used on all types of these keyboards. Defines characteristics related to interface 1 in figure 1.
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Withdrawn |
1994-08 |
Edition : 1 |
Number of pages : 11 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-1:2006 |
Information technology — Keyboard layouts for text and office systems — Part 1: General principles governing keyboard layouts |
ISO/IEC 9995-1:2006 specifies various characteristics of keyboards used by information technology equipment (ITE). It identifies the sections of the keyboard and specifies the general shape and relative placement of the sections. It covers spacing of keys and physical characteristics of the keyboard. It specifies a key numbering system which applies to all types of numeric, alphanumeric and composite keyboards of ITE. It finally states the principles governing the placement of characters and symbols on keys used on all types of these keyboards.
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Withdrawn |
2006-09 |
Edition : 2 |
Number of pages : 13 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-2:2009 |
Information technology — Keyboard layouts for text and office systems — Part 2: Alphanumeric section |
ISO/IEC 9995 defines a framework for the layout of all alphanumeric and numeric keyboards across the widest spectrum of today's and upcoming applications using keyboards. The functions to be performed by keyboards are grouped into three categories that correspond to the main physical sections of the keyboard.
Application of ISO/IEC 9995 in the design of keyboards will provide the user with a unified, predictable user-machine interface by dividing the keyboard into functional areas and sections and allocating functions to keys.
ISO/IEC 9995-2:2009 specifies the alphanumeric section of a keyboard and the division of that section into zones; the arrangement, the number, and the location of the keys in the alphanumeric zone ZA0 of the alphanumeric section; and the layout and allocation of several control functions to the keys in the function zones of the alphanumeric section.
The primary layout within the alphanumeric zone is established in most countries by a national standard or by national usage. ISO/IEC 9995-2:2009 provides allocation guidelines.
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Published |
2009-10 |
Edition : 3 |
Number of pages : 10 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-2:2009/Amd 1:2012 |
Information technology — Keyboard layouts for text and office systems — Part 2: Alphanumeric section — Amendment 1: Numeric keypad emulation |
|
Published |
2012-12 |
Edition : 3 |
Number of pages : 3 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-3:1994 |
Information technology — Keyboard layouts for text and office systems — Part 3: Complementary layouts of the alphanumeric zone of the alphanumeric section |
Defines the allocation on a keyboard of a set of graphic characters which, when used in combination with an existing national version keyboard layout or the complementary Latin group layout allows the input of the full graphic character repertoire. Primarily intended for word-processing and text-processing applications.
|
Withdrawn |
1994-08 |
Edition : 1 |
Number of pages : 5 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-3:1994/Amd 1:1999 |
Information technology — Keyboard layouts for text and office systems — Part 3: Complementary layouts of the alphanumeric zone of the alphanumeric section — Amendment 1 |
|
Withdrawn |
1999-01 |
Edition : 1 |
Number of pages : 1 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-3:2002 |
Information technology — Keyboard layouts for text and office systems — Part 3: Complementary layouts of the alphanumeric zone of the alphanumeric section |
Within the general scope described in part 1 of ISO/IEC 9995, this part of ISO/IEC 9995 defines in Clause 5 the allocation on a keyboard of a set of graphic characters which, when used in combination with an existing national version keyboard layout or the complementary Latin group layout as defined in Clause 6 of this part of ISO/IEC 9995, allows the input of the character repertoire as defined by collection 281 (MES-1) specified in amendment 1 to ISO/IEC 10646-1:2000.
NOTE The MES-1 repertoire permits the representation of 40 recognized European languages (plus Afrikaans) using a Latin-based alphabet.
This part of ISO/IEC 9995 is primarily intended for word-processing and text-processing applications.
|
Withdrawn |
2002-09 |
Edition : 2 |
Number of pages : 7 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-3:2010 |
Information technology — Keyboard layouts for text and office systems — Part 3: Complementary layouts of the alphanumeric zone of the alphanumeric section |
ISO/IEC 9995 defines a framework for the layout of all alphanumeric and numeric keyboards across the widest spectrum of today's and upcoming applications using keyboards. The functions to be performed by keyboards are grouped into three categories that correspond to the main physical sections of the keyboard.
Application of ISO/IEC 9995 in the design of keyboards will provide the user with a unified, predictable user-machine interface by dividing the keyboard into functional areas and sections and allocating functions to keys.
lSO/IEC 9995-3:2010 defines the allocation on a keyboard of a set of graphic characters which, when used in combination with an existing national version keyboard layout or the complementary Latin group layout as defined in ISO/IEC 9995-3:2010, allows the input of a minimum character repertoire as defined by collection 281 (MES-1) specified in ISO/IEC 10646 and proposes extensions of this minimum repertoire.
|
Published |
2010-09 |
Edition : 3 |
Number of pages : 12 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-4:1994 |
Information technology — Keyboard layouts for text and office systems — Part 4: Numeric section |
Dans le domaine d'application général de la partie 1 de l'ISO/CEI 9995, la présente partie de l'ISO/CEI 9995 décrit le module numérique d'un clavier et donne des indications sur la division de ce module en zones. Elle définit également l'agencement, le nombre et l'emplacement des touches de la zone numérique ZNO et des zones de fonction ZN1 à ZN6 du module numérique, ainsi que l'affectation de fonctions aux touches. La zone numérique ZNO doit servir aux applications comme le traitement de texte et de données, l'environnement bureautique général, la banque, les points de vente, les services télématiques, les appareils téléphoniques, les systèmes électroniques domestiques, la commande numérique de machines et d'équipements, l'entrée d'un numéro personnel d'identification, etc. Les zones de fonctions ZN1 à ZN6 doivent être utilisées dans des applications telles que la saisie, le traitement de données et de texte, l'environnement bureautique général, etc.
NOTE 1 Certaines de ces applications se trouvent sous la responsabilité de l'UIT-T.
|
Withdrawn |
1994-08 |
Edition : 1 |
Number of pages : 7 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO 2160:1972 |
Petroleum products — Corrosiveness to copper — Copper strip test |
|
Withdrawn |
1972-11 |
Edition : 1 |
Number of pages : 5 |
Technical Committee |
75.080
Petroleum products in general
|
| ISO/IEC 9995-4:2002 |
Information technology — Keyboard layouts for text and office systems — Part 4: Numeric section |
Within the general scope described in part 1 of ISO/IEC 9995 this part of ISO/IEC 9995 specifies the numeric section of a keyboard and the division of that section into zones. It specifies the arrangement, the number, and the location of the keys in the numeric zone ZN0 and in the function zones ZN1 to ZN6 of the numeric section, as well as the allocation of functions to the keys.
The numeric zone ZN0 is to be used in keyboards for applications such as text and data processing; general office environment; banking; point of sales (POS); telematic services; telephony apparatus; home electronic systems; numerical control of machinery and equipment; input of personal identification number (PIN); etc.
The function zones ZN1 to ZN6 are to be used in keyboards for applications such as data entry, text and data processing, general office environment, etc.
NOTE Certain of these applications are under the responsibility of the ITU-T.
|
Withdrawn |
2002-09 |
Edition : 2 |
Number of pages : 11 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-4:2009 |
Information technology — Keyboard layouts for text and office systems — Part 4: Numeric section |
ISO/IEC 9995 defines a framework for the layout of all alphanumeric and numeric keyboards across the widest spectrum of today's and upcoming applications using keyboards. The functions to be performed by keyboards are grouped into three categories that correspond to the main physical sections of the keyboard.
Application of ISO/IEC 9995 in the design of keyboards will provide the user with a unified, predictable user-machine interface by dividing the keyboard into functional areas and sections and allocating functions to keys.
ISO/IEC 9995-4:2009 specifies the numeric section of a keyboard and the division of that section into zones. It specifies the arrangement, the number, and the location of the keys in the numeric zone ZN0 and in the function zones ZN1 to ZN6 of the numeric section, as well as the allocation of functions to the keys.
The numeric zone ZN0 is to be used in keyboards for applications such as text and data processing, general office environment, banking, point of sales (POS), telematic services, telephony apparatus, home electronic systems, numerical control of machinery and equipment, and input of personal identification number (PIN). The function zone ZN1 is to be used in keyboards for applications such as data entry, text and data processing, and general office environment.
|
Published |
2009-10 |
Edition : 3 |
Number of pages : 9 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-5:1994 |
Information technology — Keyboard layouts for text and office systems — Part 5: Editing section |
Dans le domaine d'application général de la partie 1 de l'ISO/CEI 9995, la présente partie de l'ISO/CEI 9995 décrit le module d'édition d'un clavier et donne des indications sur la division de ce module en zones. Elle définit également la zone de commande de déplacement du curseur (ZE0) du module d'édition et l'affectation des fonctions aux touches. De plus, la présente partie spécifie l'agencement, le nombre et l'emplacement des touches des zones d'édition (ZE1 et ZE2) du module d'édition, ainsi que l'affectation de fonctions aux touches.
|
Withdrawn |
1994-08 |
Edition : 1 |
Number of pages : 7 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-5:2006 |
Information technology — Keyboard layouts for text and office systems — Part 5: Editing section |
Within the general scope described in ISO/IEC 9995-1, ISO/IEC 9995-5:2006 specifies the editing section of keyboards for information technology equipment and the division of that section into zones. It also specifies the cursor zone (ZE0) of the editing section and the allocation of functions to its keys. It specifies the arrangement, the number, and the location of the keys in the editing zones of the editing section as well as guidelines for the allocation of functions to the keys.
|
Withdrawn |
2006-09 |
Edition : 2 |
Number of pages : 8 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-5:2009 |
Information technology — Keyboard layouts for text and office systems — Part 5: Editing and function section |
ISO/IEC 9995 defines a framework for the layout of all alphanumeric and numeric keyboards across the widest spectrum of today's and upcoming applications using keyboards. The functions to be performed by keyboards are grouped into three categories that correspond to the main physical sections of the keyboard.
Application of ISO/IEC 9995 in the design of keyboards will provide the user with a unified, predictable user-machine interface by dividing the keyboard into functional areas and sections and allocating functions to keys.
ISO/IEC 9995-5:2009 specifies the editing and function section and the division of that section into zones. It also specifies the cursor key zone (ZEF0) and the allocation of functions to its keys. Further, it specifies the arrangement, the number, and the location of the keys in the editing and function zone (ZEF1), as well as guidelines for the allocation of functions to the keys.
|
Published |
2009-10 |
Edition : 3 |
Number of pages : 6 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-6:1994 |
Information technology — Keyboard layouts for text and office systems — Part 6: Function section |
Dans le domaine d'application général de la partie 1 de l'ISO/CEI 9995, la présente partie de l'ISO/CEI 9995 décrit le module de fonctions d'un clavier et donne des indications sur la division de ce module en zones. Elle définit également l'agencement, le nombre et l'emplacement des touches des zones de fonction du module, ainsi que l'affectation de fonctions aux touches. La première édition de la présente partie de l'ISO/CEI 9995 n'affecte aucune fonction aux touches du module, à l'exception de la fonction de commande Échappement. Les fonctions affectées aux touches des autres modules sont définies dans les parties correspondantes de l'ISO/CEI 9995.
|
Withdrawn |
1994-08 |
Edition : 1 |
Number of pages : 2 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-7:1994 |
Information technology — Keyboard layouts for text and office systems — Part 7: Symbols used to represent functions |
Defines symbols for functions found on any type of numeric, alphanumeric or composite keyboards. Each of these symbols is intended to be considered as universal and non-language related equivalent of names for the function they represent. Names of functions and descriptions are given in English and French.
|
Withdrawn |
1994-09 |
Edition : 1 |
Number of pages : 14 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-7:1994/Amd 1:1996 |
Information technology — Keyboard layouts for text and office systems — Part 7: Symbols used to represent functions — Amendment 1 |
Replaces the wording of some clauses and subclauses of ISO/IEC 9995:1994 and adds a new annex C.
|
Withdrawn |
1996-12 |
Edition : 1 |
Number of pages : 5 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-7:2002 |
Information technology — Keyboard layouts for text and office systems — Part 7: Symbols used to represent functions |
Within the general scope described in ISO/IEC 9995-1, ISO/IEC 9995-7:2002 specifies symbols for functions found on any type of numeric, alphanumeric or composite keyboards. Each of these symbols is intended to be considered as universal and non-language related equivalent of names for the function they represent. Names of functions and descriptions are given in English and French.
|
Withdrawn |
2002-12 |
Edition : 2 |
Number of pages : 18 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-7:2009 |
Information technology — Keyboard layouts for text and office systems — Part 7: Symbols used to represent functions |
ISO/IEC 9995 defines a framework for the layout of all alphanumeric and numeric keyboards across the widest spectrum of today's and upcoming applications using keyboards. The functions to be performed by keyboards are grouped into three categories that correspond to the main physical sections of the keyboard.
Application of ISO/IEC 9995 in the design of keyboards will provide the user with a unified, predictable user-machine interface by dividing the keyboard into functional areas and sections and allocating functions to keys.
ISO/IEC 9995-7:2009 defines symbols for functions found on any type of numeric, alphanumeric or composite keyboards. Each of these symbols is intended to be considered as universal and non-language related equivalent of names for the function they represent. Names of functions and descriptions are given in English and French.
|
Published |
2009-10 |
Edition : 3 |
Number of pages : 19 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-7:2009/Amd 1:2012 |
Information technology — Keyboard layouts for text and office systems — Part 7: Symbols used to represent functions — Amendment 1 |
|
Published |
2012-10 |
Edition : 3 |
Number of pages : 13 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-8:1994 |
Information technology — Keyboard layouts for text and office systems — Part 8: Allocation of letters to the keys of a numeric keypad |
Specifies the allocation of letters to the keys of the numeric zone ZNO of a keyboard which has the ten digits zero to nine allocated in the "1-2-3"layout. The layout specified is intended for applications of information technology equipment keyboards where letters instead of digits are used for the mnemonic retention of numeric information.
|
Withdrawn |
1994-08 |
Edition : 1 |
Number of pages : 3 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-8:2006 |
Information technology — Keyboard layouts for text and office systems — Part 8: Allocation of letters to the keys of a numeric keypad |
Within the general scope described in ISO/IEC 9995-1, ISO/IEC 9995-8:2006 specifies the allocation of letters to the keys of the numeric zone ZN0 of information technology keyboards which have the ten digits zero to nine allocated in the "1-2-3" layout. The layout specified is intended for applications of information technology keyboards where letters instead of digits are used for the mnemonic retention of numeric information.
|
Withdrawn |
2006-09 |
Edition : 2 |
Number of pages : 3 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-8:2009 |
Information technology — Keyboard layouts for text and office systems — Part 8: Allocation of letters to the keys of a numeric keypad |
ISO/IEC 9995 defines a framework for the layout of all alphanumeric and numeric keyboards across the widest spectrum of today's and upcoming applications using keyboards. The functions to be performed by keyboards are grouped into three categories that correspond to the main physical sections of the keyboard.
Application of ISO/IEC 9995 in the design of keyboards will provide the user with a unified, predictable user-machine interface by dividing the keyboard into functional areas and sections and allocating functions to keys.
ISO/IEC 9995-8:2009 specifies the allocation of letters to the keys of the numeric zone ZN0 of a keyboard which has the ten digits zero to nine allocated in the "1-2-3" layout. The layout specified in ISO/IEC 9995-8:2009 is intended for applications of information technology equipment keyboards where letters instead of digits are used for the mnemonic retention of numeric information.
|
Published |
2009-10 |
Edition : 3 |
Number of pages : 3 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 13660:2001 |
Information technology — Office equipment — Measurement of image quality attributes for hardcopy output — Binary monochrome text and graphic images |
|
Withdrawn |
2001-09 |
Edition : 1 |
Number of pages : 27 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
;
37.100.10
Reproduction equipment
|
| ISO/IEC 9995-9:2016 |
Information technology — Keyboard layouts for text and office systems — Part 9: Multi-lingual, multiscript keyboard layouts |
Within the general scope described in ISO/IEC 9995-1, ISO 9995-9:2016 defines the allocation on a keyboard of a set of graphic characters which, when used in combination with an existing national version keyboard layout, allows the input of a minimum character repertoire as defined herein.
This repertoire is intended to address all characters needed to write all contemporary languages using the Latin script, together with standardized Latin transliterations of some major languages using other scripts. It also contains all symbols and punctuation marks contained in ISO 8859-1, together with some selected other ones commonly used in typography and office use.
It also addresses characters of some other scripts (Greek, Cyrillic, Armenian, Georgian, Hebrew) to the same extent (in the case of Cyrillic, leaving out some minority languages of the Russian Federation which have only a few hundred speakers left). It provides means to include other scripts (e.g. Arabic, Devanagari) in future versions of ISO 9995-9:2016 (e.g. by amendments).
Furthermore, it addresses the International Phonetic Alphabet (IPA).
ISO 9995-9:2016 is primarily intended for word-processing and text-processing applications, to be used with full-sized keyboards as well as with miniature keyboards found on mobile devices ("smartphones" or handheld computers), especially ones which have only keys for the 26 basic Latin letters but no dedicated keys for digits.
|
Published |
2016-10 |
Edition : 1 |
Number of pages : 99 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-9:2016/Amd 1:2019 |
Information technology — Keyboard layouts for text and office systems — Part 9: Multi-lingual, multiscript keyboard layouts — Amendment 1 |
|
Published |
2019-09 |
Edition : 1 |
Number of pages : 2 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-10:2013 |
Information technology — Keyboard layouts for text and office systems — Part 10: Conventional symbols and methods to represent graphic characters not uniquely recognizable by their glyph on keyboards and in documentation |
ISO/IEC 9995 defines a framework for the layout of all alphanumeric and numeric keyboards across the widest spectrum of today's and upcoming applications using keyboards. The functions to be performed by keyboards are grouped into three categories that correspond to the main physical sections of the keyboard.
Application of ISO/IEC 9995 in the design of keyboards will provide the user with a unified, predictable user-machine interface by dividing the keyboard into functional areas and sections and allocating functions to keys.
ISO/IEC 9995-10:2013 describes conventional symbols and methods to represent graphic characters not uniquely recognizable by their glyph on keyboards and in documentation.
|
Published |
2013-02 |
Edition : 1 |
Number of pages : 17 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-11:2015 |
Information technology — Keyboard layouts for office systems — Part 11: Functionality of dead keys and repertoires of characters entered by dead keys |
Within the general scope described in ISO/IEC 9995‑1, ISO/IEC 9995-11:2015 defines the functionality of dead keys and repertoires of characters entered by dead keys (see Clause 5).
ISO/IEC 9995-11:2015 is primarily intended for word-processing and text-processing applications.
|
Published |
2015-06 |
Edition : 1 |
Number of pages : 7 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 9995-12:2020 |
Information technology — Keyboard layouts for text and office systems — Part 12: Keyboard group selection |
This document specifies mechanisms to choose between the keyboard groups specified in the ISO/IEC 9995 series, national keyboards standards, or other keyboard definitions.
These mechanisms primarily become useful when the stipulated marking on the key top can be dynamically displayed on the key top.
|
Published |
2020-09 |
Edition : 1 |
Number of pages : 7 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|
| ISO/IEC 10561:1991 |
Information technology — Printing devices — Method for measuring printer throughput |
|
Withdrawn |
1991-11 |
Edition : 1 |
Number of pages : 11 |
Technical Committee |
35.180
IT terminal and other peripheral equipment
|