| Name |
Description |
Abstract |
Status |
Publication date |
Edition |
Number of pages |
Technical committee |
ICS |
| ISO/CD 14785 |
Tourism and related services — Tourist information and reception online and onsite services |
This document provides requirements and guidelines in order to ensure a minimum quality for online and onsite Tourist Information Services provided by Tourist Information Offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors’ expectations.
This document is the revision of ISO 14785 whose contents have been updated and includes now guidelines to online tourist services.
|
Under development |
|
Edition : 2 |
|
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO/CD 16520 |
Tourism and related services — Restaurants and caterings —Vocabulary |
This document establishes terms used in tourism industry in the field of offering food and beverages.
This document will apply to restaurants, caterings, including self-catering facilities for guests, and other service providers offering food and beverages to tourists.
This document does not apply to production line of food and beverages.
|
Under development |
|
Edition : 1 |
|
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO 17679:2016 |
Tourism and related services — Wellness spa — Service requirements |
ISO 17679:2016 establishes the service requirements of a wellness spa, the main supporting processes and the quality of service to be provided to the client.
ISO 17679:2016 can be used by all types and sizes of wellness spas even if it is part of another activity (e.g. accommodation facilities, fitness centres and hospitals).
ISO 17679:2016 does not include any accommodation or food and beverage requirements.
ISO 17679:2016 does not apply to medical spas and thalassotherapy centres.
ISO 17679:2016 does not cover decisions that are related to medical professions, medical training or any religious aspects.
|
Published |
2016-10 |
Edition : 1 |
Number of pages : 16 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO 20410:2017 |
Tourism and related services — Bareboat charter — Minimum service and equipment requirements |
ISO 20410:2017 sets out the minimum service level and equipment requirements for bareboats offered for charter on inland, coastal and/or offshore waters. It is applicable to any individual or organization that offers a bareboat for charter.
ISO 20410:2017:
· covers the safety of the bareboat and its occupants, but not associated sport or water-based recreational activities;
· excludes boats that are provided with a skipper and/or crew and bareboats that do not have living accommodation;
· does not establish the construction requirements for bareboats and equipment provided.
|
Published |
2017-10 |
Edition : 1 |
Number of pages : 15 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO 17680:2015 |
Tourism and related services — Thalassotherapy — Service requirements |
ISO 17680:2015 establishes the requirements for the provision of services in thalassotherapy centres using marine environment's beneficial effects with curative or preventive purposes, aiming at ensuring
-Good quality services responding to customer's implicit and explicit needs,
-The respectful use of the thalassotherapy concept,
-Very specifically, the implementation of hygiene and safety principles, and
-The comfort to the customers.
ISO 17680:2015 does not deal with the therapeutic virtues supposed to be offered by thalassotherapy nor does it cover decisions that correspond to the medical profession.
ISO 17680:2015 does not apply to accommodation nor to catering services.
It is understood that all national legal obligations especially regarding hygiene, health, consumers, and employees are to be fulfilled by the thalassotherapy centre.
|
Published |
2015-03 |
Edition : 1 |
Number of pages : 20 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO 18065:2015 |
Tourism and related services — Tourist services for public use provided by Natural Protected Areas Authorities — Requirements |
ISO 18065:2015 establishes the requirements for tourist services provided directly by NPAA in order to satisfy visitors while giving priority to the NPA conservation objectives, excluding the marine protected areas.
NOTE These NPAs can be publicly or privately managed, managed by the community or by NGO, or managed by a mixture of some or all of these possibilities.
|
Published |
2015-03 |
Edition : 1 |
Number of pages : 14 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO 18295-1:2017 |
Customer contact centres — Part 1: Requirements for customer contact centres |
ISO 18295-1:2017 specifies service requirements for customer contact centres (CCC). It specifies a framework for any CCC that aims to assist in providing clients and customers with services that continuously and proactively meet or exceed their needs.
ISO 18295-1:2017 is applicable to both in-house (captive) and outsourced (third party operator) CCCs of all sizes, across all sectors and all interaction channels, including inbound and outbound. It specifies performance metrics (KPIs) as and where required.
|
Published |
2017-07 |
Edition : 1 |
Number of pages : 16 |
Technical Committee |
03.080.30
Services for consumers
|
| ISO 18295-2:2017 |
Customer contact centres — Part 2: Requirements for clients using the services of customer contact centres |
ISO 18295-2:2017 specifies requirements for organizations using the services of customer contact centres (CCC). It aims to ensure that customer expectations are consistently met through the provision and management of appropriate arrangements with CCCs meeting the requirements of ISO 18295‑1.
ISO 18295-2:2017 is applicable to clients using CCCs of all sizes, across all sectors including in-house (captive) centres and outsourced (third party operator) centres, across multiple contact channels, including voice and non-voice media.
|
Published |
2017-07 |
Edition : 1 |
Number of pages : 6 |
Technical Committee |
03.080.30
Services for consumers
|
| ISO 18513:2003 |
Tourism services — Hotels and other types of tourism accommodation — Terminology |
ISO 18513:2003 defines terms used in the tourism industry in relation to the various types of tourism accommodation and other related services.
|
Withdrawn |
2003-10 |
Edition : 1 |
Number of pages : 22 |
Technical Committee |
01.040.03
Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
;
03.080.30
Services for consumers
|
| ISO 18513:2021 |
Tourism services — Hotels and other types of tourism accommodation — Vocabulary |
This document defines terms used in the tourism industry in relation to the various types of tourism accommodation and their related services.
|
Published |
2021-08 |
Edition : 2 |
Number of pages : 10 |
Technical Committee |
01.040.03
Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
;
03.080.30
Services for consumers
|
| ISO 20245:2017 |
Cross-border trade of second-hand goods |
ISO 20245:2017 establishes minimum screening criteria for second-hand goods that are traded, sold, offered for sale, donated or exchanged between countries.
ISO 20245:2017 is intended to help protect health, safety and the environment in which second-hand goods interact, when used by consumers.
ISO 20245:2017 is applicable to second-hand goods that are shipped across at least one international border, and where the intended end user is a consumer.
ISO 20245:2017 does not apply to goods that are remanufactured, rebuilt or refurbished.
|
Published |
2017-12 |
Edition : 1 |
Number of pages : 11 |
Technical Committee |
03.080.30
Services for consumers
|
| ISO/TS 20245:2014 |
Cross-border trade of second-hand goods |
ISO/TS 20245:2014 establishes minimum screening criteria for SHG that are traded, sold, offered for sale, donated, or exchanged between countries.
The intention of ISO/TS 20245:2014 is to protect consumers' health, safety and the environment in which they interact, when using second-hand goods.
ISO/TS 20245:2014 is applicable to second-hand goods that are shipped across at least one international border, and where the intended end user is a consumer.
ISO/TS 20245:2014 does not apply to goods that are remanufactured, rebuilt or refurbished.
|
Withdrawn |
2014-09 |
Edition : 1 |
Number of pages : 8 |
Technical Committee |
03.080.30
Services for consumers
|
| ISO 20488:2018 |
Online consumer reviews — Principles and requirements for their collection, moderation and publication |
ISO 20488:2018 provides requirements and recommendations for the principles and methods for review administrators to apply in their collection, moderation and publication of online consumer reviews.
ISO 20488:2018 is applicable to any organization that publishes consumer reviews online, including suppliers of products and services that collect reviews from their own customers, a third party contracted by the supplier, or an independent third party. It is recognized that the different processes related to the collection, moderation and publication can at various times be performed by different organizations. This document is applicable to reviews published online, collected by any methodology.
|
Published |
2018-06 |
Edition : 1 |
Number of pages : 21 |
Technical Committee |
97.020
Home economics in general
;
03.080.30
Services for consumers
|
| ISO/DPAS 20708 |
Recreational diving services — Requirements for artificial Open Water Sites |
|
Under development |
|
Edition : 1 |
|
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 20771:2020 |
Legal translation — Requirements |
This document specifies requirements for the competences and qualifications of legal translators, revisers and reviewers, best translation practices and the translation process directly affecting the quality and delivery of legal translation services. In particular, it specifies the core processes, resources, confidentiality, professional development requirements, training and other aspects of the legal translation service provided by individual translators.
Fulfilment of all the requirements set out in this document enables the individual legal translator to demonstrate conformity of their legal translation services to this document and their capability to maintain a level of quality in legal translation services that will meet the client's and other applicable specifications.
The use of output from machine translation, even with post-editing, is outside the scope of this document. Consulting of a machine translation resource by a legal translator, does not constitute use of raw machine translation plus post-editing.
This document does not apply to interpreting services.
|
Published |
2020-04 |
Edition : 1 |
Number of pages : 24 |
Technical Committee |
01.020
Terminology (principles and coordination)
;
03.080.20
Services for companies
;
03.080.30
Services for consumers
|
| ISO 21041:2018 |
Guidance on unit pricing |
This document gives principles and best practice guidelines for unit pricing displayed by written, printed or electronic means.
It includes guidance on
— the provision of unit price,
— units of measure used to express unit price including: weight, length, volume, count, area and other forms of measure,
— the display of unit price, and
— implementation, communication and education of consumers.
This document is applicable to any retailer, including supermarkets, hardware stores, pharmacies, convenience stores, automotive parts suppliers and pet product suppliers.
It is applicable to packaged and non-packaged food and consumer products where the price is displayed, including
— at point of sale, including in-store and online, and
— when relevant communications about the product are released (including advertising by electronic and printed formats).
This document excludes services and merchandise, such as clothing and electronic goods sold as a single item.
|
Published |
2018-11 |
Edition : 1 |
Number of pages : 18 |
Technical Committee |
03.080.30
Services for consumers
;
03.100.20
Trade. Commercial function. Marketing
|
| ISO 21101:2014 |
Adventure tourism — Safety management systems — Requirements |
ISO 21101:2014 outlines the requirements of a safety management system for adventure tourism activity providers.
A provider can use ISO 21101:2014 for the following:
to enhance safety performance;
to meet expectations for participant and staff safety;
to demonstrate safe practice;
to support compliance with applicable legal requirements.
ISO 21101:2014 can be used by all types and sizes of providers, operating in different geographic, cultural and social environments.
|
Published |
2014-04 |
Edition : 1 |
Number of pages : 22 |
Technical Committee |
03.080.30
Services for consumers
;
03.100.70
Management systems
;
03.200.10
Adventure tourism
|
| ISO 21102:2020 |
Adventure tourism — Leaders — Personnel competence |
This document establishes the requirements and recommendations of competencies and the related expected results of competencies for adventure tourism activity leaders common to any adventure tourism activity, which can affect the quality and safety of the services provided. It can be used by all types and sizes of providers operating in different geographic, cultural and social environments.
This document does not apply to diving leaders, for whom References [1], [2] and [4] to [9] apply.
|
Published |
2020-08 |
Edition : 1 |
Number of pages : 9 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.10
Adventure tourism
|
| ISO/TR 21102:2013 |
Adventure tourism — Leaders — Personnel competence |
ISO/TR 21102:2013 indicates what the market normally considers as desirable competencies and the related expected results of competencies for adventure tourism activity leaders common to any adventure tourism activity.
ISO/TR 21102:2013 does not apply to adventure tourism activity leaders involved in underwater activities for which there are other specific International Standards.
|
Withdrawn |
2013-09 |
Edition : 1 |
Number of pages : 8 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.10
Adventure tourism
|
| ISO 21406:2020 |
Tourism and related services — Yacht harbours — Essential requirements for luxury harbours |
This document establishes minimum requirements for commercial and non-commercial harbours for yachts (defined for the purposes of this document in 3.24) to deliver luxury facilities and services to the yachting community.
It details the requirements for a luxury yacht harbour to be considered a luxury facility, providing exceptional levels of customer service to meet the user's needs in a time-efficient way.
This document does not cover specifics of yards, dry stacks, dry-docking areas, dry storages, fuel stations or nearby beaches.
This document does not cover risks in case of abnormal weather conditions above wind force 9 on the Beaufort scale, extreme sea conditions or rogue waves.
|
Published |
2020-03 |
Edition : 1 |
Number of pages : 20 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 21416:2019 |
Recreational diving services — Requirements and guidance on environmentally sustainable practices in recreational diving |
This document specifies requirements for service providers with regard to responsible practices for the provision of their services.
This document applies, but is not limited, to recreational-diving-related activities, for example:
— scuba diving;
— snorkelling;
— free diving (breath hold diving).
Further, this document provides guidance to all stakeholders involved in recreational-diving-related activities on best practice to minimize negative impact on the aquatic environment and to optimize positive outcomes.
NOTE In this document the term "aquatic" refers to all bodies of water.
This document helps stakeholders to identify and compare service providers who follow environmental best practice.
|
Published |
2019-08 |
Edition : 1 |
Number of pages : 8 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
;
13.020.20
Environmental economics. Sustainability
|
| ISO 21417:2019 |
Recreational diving services — Requirements for training on environmental awareness for recreational divers |
This document specifies requirements for training programmes designed to educate participants in environmental awareness and sustainable environmental practices in recreational diving activities.
The training programmes consist of theory and an optional practical training segment water session.
|
Published |
2019-08 |
Edition : 1 |
Number of pages : 7 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
;
13.020.99
Other standards related to environmental protection
|
| ISO 21426:2018 |
Tourism and related services — Medical spas — Service requirements |
This document specifies requirements for the provision of quality services at medical spas which use natural healing waters (except sea water) and other natural resources.
This document does not cover decisions that correspond to the medical profession.
This document does not apply to thalassotherapy centres or wellness spa centres.
|
Published |
2018-11 |
Edition : 1 |
Number of pages : 29 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO 21620:2021 |
Tourism and related services — Heritage hotels — Equipment and service requirements |
This document establishes the requirements and recommendations related to the equipment and services applicable to heritage hotels in order to provide quality services in a traditional style.
This document emphasizes the harmonization of the equipment, furniture and service provision style with the historical period to which the heritage hotel belongs. It does not deal with the equipment or services of other types of hotels.
|
Published |
2021-11 |
Edition : 1 |
Number of pages : 14 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO 21621:2021 |
Tourism and related services — Traditional restaurants — Visual aspects, decoration and services |
This document establishes requirements and recommendations related to the environment and the service provision of traditional restaurants, which belong to a specific cuisine and custom of a specific country or area.
This document specifies physical features of traditional restaurants (visual specifications for buildings, furniture and decoration), elements related to the specific cuisine and customs of serving food as well as staff requirements (clothing, behaviour, language) that affect the traditional style and quality of the service.
Requirements related to the technical characteristics of the buildings and general requirements of preparation and cooking in the kitchen and other back office spaces are not included in this document.
|
Published |
2021-11 |
Edition : 1 |
Number of pages : 18 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO 22059:2020 |
Guidelines on consumer warranties/guarantees |
This document specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers.
This document is applicable to transactions between businesses and consumers of new and used products, including online transactions. This document is also applicable to products associated with services to complete a transaction (such as, buying clothes that need alteration).
|
Published |
2020-01 |
Edition : 1 |
Number of pages : 11 |
Technical Committee |
03.080.30
Services for consumers
|
| ISO 22458:2022 |
Consumer vulnerability — Requirements and guidelines for the design and delivery of inclusive service |
This document specifies requirements and guidelines for organizations on how to design and deliver fair, flexible and inclusive services that will increase positive outcomes for consumers in vulnerable situations and minimize the risk of consumer harm. It covers organizational culture and strategy, inclusive design and how to identify and respond to consumer vulnerability.
It is applicable to any organization that provides services, including service-related products, to consumers, regardless of location or size.
NOTE 1 The term “services” refers to any service provided to consumers online or offline. Service sectors can include, for example, healthcare, leisure and entertainment, retail, energy, communication, financial services, travel and tourism, digital services, professions and trades.
NOTE 2 Service providers can include private or public organizations, charities, government agencies, local authorities of any size.
NOTE 3 It can be fair and reasonable, in some cases, for an inclusive service provider to limit access for individuals outside of the organization’s target audience, where the main objective is to protect consumers and prevent harm. For example, preventing children from accessing online gambling sites.
|
Published |
2022-04 |
Edition : 1 |
Number of pages : 34 |
Technical Committee |
03.080.30
Services for consumers
|
| ISO 22483:2020 |
Tourism and related services — Hotels — Service requirements |
This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.
The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
|
Published |
2020-04 |
Edition : 1 |
Number of pages : 29 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO 22525:2020 |
Tourism and related services — Medical tourism — Service requirements |
This document establishes the requirements and recommendations for facilitators and healthcare providers in medical tourism.
This document intends to ensure quality service provision for tourists in order to meet the expectations of tourists travelling for medical reasons as a primary motivation.
This document does not apply to thalassotherapy centres, medical spas or wellness spas.
|
Published |
2020-12 |
Edition : 1 |
Number of pages : 19 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO 22876:2021 |
Tourism and related services — Bareboat charter — Supplementary charter services and experiences |
This document establishes the minimum requirements for supplementary charter services and experiences offered by a charter provider. It is applicable to any individual or organization which offers such additional services.
This document excludes bareboats that:
— do not have living accommodation;
— are only hired as accommodation and are not permitted to leave their mooring/berth.
This document does not establish the construction requirements for equipment provided.
|
Published |
2021-08 |
Edition : 1 |
Number of pages : 10 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.01
Leisure and tourism in general
|
| ISO 23412:2020 |
Indirect, temperature-controlled refrigerated delivery services — Land transport of parcels with intermediate transfer |
This document specifies requirements for the provision and operation of indirect, temperature-controlled refrigerated delivery services for refrigerated parcels which contain temperature-sensitive goods (including foods) in land transportation. It includes all refrigerated delivery service stages from acceptance (receipt) of a chilled or frozen parcel from the delivery service user to its delivery at the designated destination, including intermediate transfer of the refrigerated parcels between refrigerated vehicles or container and via a geographical routing system. This document also includes requirements for resources, operations and communications to delivery service users. It is intended for application by refrigerated delivery service providers.
This document does not cover requirements for:
a) refrigerated parcel delivery via modes of transport such as airplane, ship or train;
b) refrigerated parcels that are transported in ambient temperatures due to the fact that they contain their own refrigeration materials (for example, ice packs, refrigerated foam bricks, dry ice blocks) and are surrounded and enclosed by sealed thermo protective packaging that creates a separate refrigerated climate to that provided within the delivery service. However, these types of refrigerated parcels may be transported through a refrigerated delivery service;
c) direct refrigerated delivery services in which chilled parcels and frozen parcels are collected from the delivery service user and transported directly to a recipient without in-transit transfer;
d) the quality or the measurement of the temperature of the contents of the chilled parcels or frozen parcels being delivered and their pre-point of receipt state, however it does set the requirements for the refrigerated delivery service carrying them;
e) Medical devices and medical equipment and pharmaceuticals might be subject to specific legislation and require specific transport requirements and are therefore, excluded from the scope of this document.
NOTE Resources covered by requirements of this document include facilities, refrigerated vehicles, cold stores, and staff members. This document is not limited to covering specific sizes of vehicles, as long as the performance requirements can be met. Land transport refrigerated vehicles which are conveyed in a ship as roll-on/roll-off vehicles are covered by this document. While this document does not cover requirements directly relating to the quality or safety of the refrigerated parcels being delivered, attention is drawn to specific country legislation that might require a refrigerated delivery service provider to adhere to additional requirements outside of this document, such as monitoring the temperature of the refrigerated parcel itself, or specific requirements regarding the segregation of different types of refrigerated parcel. It is important to note that the contents of refrigerated parcels referenced within this document are not limited to edible or perishable products.
|
Published |
2020-05 |
Edition : 1 |
Number of pages : 34 |
Technical Committee |
55.020
Packaging and distribution of goods in general
;
03.080.30
Services for consumers
|
| ISO 24510:2007 |
Activities relating to drinking water and wastewater services — Guidelines for the assessment and for the improvement of the service to users |
ISO 24510:2007 specifies the elements of drinking water and wastewater services of relevance and interest to users. It also provides guidance on how to identify users' needs and expectations and how to assess whether they are being met.
The following are within the scope of ISO 24510:2007:
the definition of a language common to the different stakeholders;
the definition of key elements and characteristics of the service to users;
the objectives for the service with respect to users' needs and expectations;
guidelines for satisfying users' needs and expectations;
service to users assessment criteria;
introduction to performance indicators;
examples of performance indicators.
|
Published |
2007-12 |
Edition : 1 |
Number of pages : 62 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.20
Drinking water
;
13.060.30
Sewage water
|
| ISO 24513:2019 |
Service activities relating to drinking water supply, wastewater and stormwater systems — Vocabulary |
This document defines individual concepts that together constitute a vocabulary common to different stakeholders with interests in water service provision. It is intended to facilitate common understanding and communication on the provision and management of service activities relating to drinking water supply, wastewater and stormwater systems.
The following are within the scope of this document:
— definition of a vocabulary common to the different stakeholders;
— definition of key elements and characteristics of the service to users;
— definition of the components of drinking water supply, wastewater and stormwater systems.
|
Published |
2019-03 |
Edition : 1 |
Number of pages : 60 |
Technical Committee |
01.040.13
Environment. Health protection. Safety (Vocabularies)
;
03.080.30
Services for consumers
;
13.060.20
Drinking water
;
13.060.30
Sewage water
|
| ISO/TR 24514:2018 |
Activities relating to drinking water and wastewater services — Examples of the use of performance indicators using ISO 24510, ISO 24511 and ISO 24512 and related methodologies |
This document provides several examples of varying complexity which illustrate the use and intent of the performance assessment methodology set out in ISO 24510, ISO 24511 and ISO 24512. The document also provides examples of the parallel and similar practices for measuring performance or establishing benchmarks as found in various institutional circumstances. These examples represent practices in a range of utilities (e.g. small, medium and large water utilities; water utilities from developed and developing countries; water utilities in both the public and private sectors; government and non-governmental agencies; and utilities with and without certified management systems). They are drawn from many geographical locations.
|
Published |
2018-05 |
Edition : 1 |
Number of pages : 65 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.20
Drinking water
;
13.060.30
Sewage water
|
| ISO 24518:2015 |
Activities relating to drinking water and wastewater services — Crisis management of water utilities |
ISO 24518:2015 provides general guidance to water utilities to develop and implement a crisis management system.
ISO 24518:2015 may be applicable to all sizes of public or private water utilities that want to prepare, respond, and recover from a crisis.
|
Published |
2015-08 |
Edition : 1 |
Number of pages : 22 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.01
Water quality in general
|
| ISO/TS 24519:2022 |
Service activities relating to drinking water supply, wastewater and stormwater systems — Water and wastewater services for temporary settlements for displaced persons |
This document provides guidelines for alternative water services (AWS) and alternative wastewater services (AWWS) to temporary settlements for displaced persons e.g. refugee/internally displaced persons (IDP) camps, for drinking, sanitation and hygiene purposes. It addresses AWS and AWWS principles and methods, operational planning and implementation.
This document provides guidelines for drinking water supply to temporary settlements, and the disposal of wastewater, by implementation of different methods; it does not deal with the ways of using water inside the temporary settlements. This document deals with drinking water quantity but does not provide methods for quality testing. Water quality test methods are included in the scope of ISO TC 147.
The document does make recommendations regarding public safety with respect to the location of distribution and collection points. On-site treatments are not discussed in this document but, depending on circumstances, they can be suitable. In such case, helpful technical guidelines are provided in the bibliography of this document.
This document complements ISO 24527, whose scope excludes drinking water supplied to temporary settlements. It also complements other ISO TC 224's documents such as ISO 24518 and ISO/TS 24520.
This document is intended to be used by the responsible body for the provision of the water service. It can be used by interested parties such as water utilities, governments and governmental organizations, security bodies, international refugee agencies, related NGOs and relevant industry stakeholders.
|
Published |
2022-08 |
Edition : 1 |
Number of pages : 17 |
Technical Committee |
03.080.30
Services for consumers
;
03.100.01
Company organization and management in general
;
13.060.01
Water quality in general
|
| ISO/TS 24520:2017 |
Service activities relating to drinking water supply systems and wastewater systems — Crisis management — Good practice for technical aspects |
ISO/TS 24520:2017 provides guidance to water utilities on good practice in technical aspects of crisis management.
ISO/TS 24520:2017 is applicable to all water utilities, of whatever size, whether public or private, that wish to review the effectiveness and efficiency of their service activities relating to preparation for, response to and recovery from a crisis.
|
Published |
2017-09 |
Edition : 1 |
Number of pages : 43 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.20
Drinking water
;
13.060.30
Sewage water
;
91.140.60
Water supply systems
|
| ISO 24801-3:2007 |
Recreational diving services — Safety related minimum requirements for the training of recreational scuba divers — Part 3: Level 3 — Dive leader |
ISO 24801-3:2007 specifies the competencies that a scuba diver has to have achieved in order for a training organization to award the scuba diver certification indicating that he has met or exceeded scuba diver level 3 - "Dive leader" and specifies assessment of these competencies.
It also specifies conditions under which training has to be provided, in addition to the general requirements for recreational diving service provision specified in ISO 24803.
ISO 24801-3:2007 applies only to contractual training and certification in recreational scuba diving.
|
Withdrawn |
2007-02 |
Edition : 1 |
Number of pages : 11 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 24521:2016 |
Activities relating to drinking water and wastewater services — Guidelines for the management of basic on-site domestic wastewater services |
ISO 24521:2016 provides guidance for the management of basic on-site domestic wastewater services, using appropriate technologies in their entirety at any level of development.
ISO 24521:2016 supplements and is intended to be used in conjunction with ISO 24511. It includes the following:
· guidelines for the management of basic on-site domestic wastewater services from the operator's perspective, including maintenance techniques, training of personnel and risk considerations;
· guidelines for the management of basic on-site domestic wastewater services from the perspective of users;
· guidance on the design and construction of basic on-site domestic wastewater systems;
· guidance on planning, operation and maintenance, and health and safety issues.
The following are outside the scope of ISO 24521:2016:
· limits of acceptability for wastewater discharged into a receiving body;
· analytical methods;
· the management structure of sanitary waste/wastewater service activities of operation and management;
· the content of contracts or subcontracts.
ISO 24521:2016 is applicable to both publicly and privately operated basic on-site domestic wastewater (black and grey water) services, for one or more dwellings.
|
Published |
2016-09 |
Edition : 1 |
Number of pages : 56 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.30
Sewage water
|
| ISO/TS 24522:2019 |
Event detection process: Guidelines for water and wastewater utilities |
This document provides guidance for water utilities on the detection and classification of water and wastewater events.
The following subjects are within the scope of this document:
— publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model;
— all aspects of the drinking water system and the wastewater system;
— all causes of abnormal changes in water and/or wastewater service provision capable of detection by monitoring systems including accidents, unexpected operational changes, natural hazards and intentional disruption.
This document is independent of the measurement methods used to collect the data.
The document focuses on events which could imminently affect the water utility's interested parties.
The following are outside the scope of this document:
— methods of design and construction of drinking water and wastewater systems;
— plumbing and drainage systems not under the control of the water utility.
This document does not include details about action taken as a result of event detection. For such details see ISO 24518 and EN 15975 Part 1.
|
Published |
2019-02 |
Edition : 1 |
Number of pages : 56 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.20
Drinking water
;
13.060.30
Sewage water
|
| ISO 24523:2017 |
Service activities relating to drinking water supply systems and wastewater systems — Guidelines for benchmarking of water utilities |
ISO 24523:2017 provides guidelines on good benchmarking practice of drinking water and wastewater utilities. It describes the basic framework and methods associated with benchmarking in the water sector. The guidelines are intended primarily for voluntary benchmarking. Specific objectives set forth by the authorities and which are to be achieved by the water utility are not covered by this document.
ISO 24523:2017 is applicable to water utilities of any size managed by a public or private entity. It does not favour any particular ownership or operating model.
|
Published |
2017-02 |
Edition : 1 |
Number of pages : 17 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.20
Drinking water
;
13.060.30
Sewage water
|
| ISO/TR 24524:2019 |
Service activities relating to drinking water supply, wastewater and stormwater systems — Hydraulic, mechanical and environmental conditions in wastewater transport systems |
ISO/TR 24524:2019 details the hydraulic, mechanical and environmental conditions generally found in wastewater transport systems from toilets through to wastewater treatment plants, the general powers of wastewater services to manage discharges to sewers, and the responsibilities imposed on wastewater services by applicable local, regional or national legislation.
|
Published |
2019-02 |
Edition : 1 |
Number of pages : 9 |
Technical Committee |
97.020
Home economics in general
;
03.080.30
Services for consumers
;
13.060.30
Sewage water
|
| ISO 24525:2022 |
Drinking water, wastewater and stormwater systems and services — Operation and maintenance of on-site domestic wastewater services |
This document provides guidance and specifications for the operation and maintenance (O&M) of on-site domestic wastewater services, using appropriate technologies at any level of development. This document supplements and is intended to be used in conjunction with ISO 24513 and ISO 24521.
This document provides assistance to relevant authorities, training organizations, certification bodies and other responsible entities for the development of regulations, plans and manuals, as well as information and training materials addressed to operators and users of on-site domestic wastewater systems (ODWS).
This document is applicable to both publicly and privately operated on-site domestic wastewater (blackwater and greywater) systems for one or more dwellings or other premises where wastewater is generated.
The scope of this document includes the following:
— O&M of ODWS from the operator’s perspective;
— O&M of ODWS from the user’s perspective;
— training and information aspects;
— environmental, health and safety issues.
The following are outside the scope of this document:
— detailed design of ODWS;
— limits of acceptability for discharge of wastewater or sludge;
— analytical methods;
— management structure of wastewater services’ activities for O&M;
— content of contracts or subcontracts.
NOTE 1 Management of ODWS, especially in rural areas and areas under development, is sometimes provided by the owners of the premises where wastewater is generated. In such cases, the owners of the premises carry out the management themselves. In this document, the term “services” includes “self-services” provided by the owners or users of the premises.
NOTE 2 Especially in undeveloped areas, sanitary wastewater is collected in an undiluted form. Sources of sanitary wastewater in this document are domestic, excluding stormwater runoff.
NOTE 3 The designation of activities as operation activities or maintenance activities can differ according to the local context. However, it is important that activities essential for the proper functioning of ODWS are carried out, no matter how these activities are designated.
|
Published |
2022-11 |
Edition : 1 |
Number of pages : 63 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.20
Drinking water
;
13.060.30
Sewage water
|
| ISO 24527:2020 |
Service activities relating to drinking water supply, wastewater and stormwater systems — Guidelines on alternative drinking water service provision during a crisis |
This document provides guidelines on alternative drinking water service (ADWS) provision during a crisis.
This document addresses:
a) ADWS principles and methods;
b) ADWS operational planning and implementation.
This document is not applicable to:
1) planned water supply interruptions forming part of drinking water utilities' normal operations;
NOTE However, many of the principles and methods described can be appropriate in such circumstances.
2) drinking water supplied for the ongoing operation of key establishments and facilities during a crisis, such as hospitals, homes for the aged, schools, reception facilities and vital plants;
3) water supplied for industrial, agricultural or commercial purposes;
4) water supplied to temporary settlements such as refugee camps;
5) the development and implementation of a crisis management system for water service, which is covered by ISO 24518 and ISO/TS 24520.
|
Published |
2020-04 |
Edition : 1 |
Number of pages : 35 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.20
Drinking water
|
| ISO 24536:2019 |
Service activities relating to drinking water supply, wastewater and stormwater systems — Stormwater management — Guidelines for stormwater management in urban areas |
This document provides guidance to stormwater management authorities and relevant stakeholders on both structural and non-structural stormwater management approaches. The guidance includes consideration of relevant policies, planning, design criteria and implementation processes for stormwater management, and performance evaluation. This document can be applied to new stormwater systems and to the extension or improvement of existing systems for both fully separated and combined storm and sanitary sewers.
This document is applicable to stormwater sewer systems as well as combined sewer systems.
This document is not applicable to sanitary sewer systems.
|
Published |
2019-10 |
Edition : 1 |
Number of pages : 54 |
Technical Committee |
93.025
External water conveyance systems
;
03.080.30
Services for consumers
;
13.060.01
Water quality in general
|
| ISO/TR 24539:2021 |
Service activities relating to drinking water supply, wastewater and stormwater systems — Examples of good practices for stormwater management |
This document provides examples of good practices in stormwater management related to ISO 24536 and information on standards and guidelines used in various countries.
|
Published |
2021-04 |
Edition : 1 |
Number of pages : 80 |
Technical Committee |
93.025
External water conveyance systems
;
03.080.30
Services for consumers
;
13.060.01
Water quality in general
|
| ISO 24540 |
Principles for effective and efficient corporate governance of water utilities |
|
Under development |
2023-05 |
Edition : 1 |
|
Technical Committee |
03.080.30
Services for consumers
;
13.060.20
Drinking water
;
13.060.30
Sewage water
|
| ISO/TS 24541:2020 |
Service activities relating to drinking water supply, wastewater and stormwater systems — Guidelines for the implementation of continuous monitoring systems for drinking water quality and operational parameters in drinking water distribution networks |
This document specifies guidelines for the implementation of continuous monitoring systems for drinking water quality and operational parameters in drinking water distribution networks.
It provides guidance for determining the:
— effective number of continuous monitoring stations in the drinking water distribution network;
— location of monitoring stations in the drinking water distribution network;
— types of operational and drinking water quality parameter measuring devices (MDs) that can be installed in a continuous monitoring station;
— quality control, maintenance and calibration requirements of the continuous monitoring system.
This document excludes guidance on the design, structure, number and type of MDs to be installed in a continuous monitoring system.
|
Published |
2020-11 |
Edition : 1 |
Number of pages : 25 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.01
Water quality in general
;
13.060.20
Drinking water
|
| ISO/FDIS 24566-1 |
Drinking water, wastewater and storm water systems and services — Adaptation of water services to climate change impacts — Part 1: Assessment principles |
|
Under development |
|
Edition : 1 |
|
Technical Committee |
03.080.30
Services for consumers
;
13.020.30
Environmental impact assessment
;
13.060.01
Water quality in general
|
| ISO/CD 24566-2 |
Drinking water, wastewater and storm water systems and services — Adaptation of water services to climate change impacts — Part 2: Stormwater services |
|
Under development |
|
Edition : 1 |
|
Technical Committee |
03.080.30
Services for consumers
;
13.020.30
Environmental impact assessment
;
13.060.01
Water quality in general
|
| ISO 13349-2:2022 |
Fans — Vocabulary and definitions of categories — Part 2: Categories |
This document defines categories in the field of fans used for all purposes.
It is not applicable to electrical safety.
|
Published |
2022-09 |
Edition : 1 |
Number of pages : 26 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO/DIS 24595 |
Drinking water, wastewater and stormwater systems and services – Guidelines for the provision of alternative water service for essential facilities during a crisis |
This document provides guidelines on alternative drinking water service (AWS) provision during a crisis for essential services, key establishments and facilities, and farms (animals).
This document addresses:
a)AWS principles and methods;
b)AWS operational planning and implementation.
This document is not applicable to:
1)planned water supply interruptions forming part of drinking water utilities’ normal operations;
NOTE However, many of the principles and methods described can be appropriate in such circumstances.
2)alternative drinking water supply (ADWS) (service) provision during a crisis for urban purposes, which is covered by ISO24527;
3)water supplied to temporary settlements such as refugee camps, which is covered by ISO24519;
4)the development and implementation of a crisis management system for water service, which is covered by ISO 24518 and ISO/TS 24520.
|
Under development |
|
Edition : 1 |
Number of pages : 29 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.01
Water quality in general
|
| ISO/DIS 24596 |
Drinking water, wastewater and stormwater systems and services — Guidelines for the planning and implementation of water and wastewater systems' infrastructure hardening |
This document is intended for all water utilities supplying water and/or wastewater services regardless of the type of organization or of the size of the utility.
This document specifies guidelines for the planning and implementation of water and wastewater systems' infrastructure hardening.
This document is applicable to all water utilities, of whatever size whether public or private, that wish to plan or review the effectiveness and efficiency of their water and/or wastewater system infrastructure hardening.
|
Under development |
|
Edition : 1 |
Number of pages : 32 |
Technical Committee |
03.080.30
Services for consumers
;
13.060.20
Drinking water
;
13.060.30
Sewage water
|
| ISO 24801-1:2007 |
Recreational diving services — Safety related minimum requirements for the training of recreational scuba divers — Part 1: Level 1 — Supervised diver |
ISO 24801-1:2007 specifies the competencies that a scuba diver has to have achieved in order for a training organization to award the scuba diver certification indicating that he has met or exceeded scuba diver level 1 -- "Supervised diver" and specifies assessment of these competencies.
It also specifies conditions under which training has to be provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
ISO 24801-1:2007 applies only to contractual training and certification in recreational scuba diving.
|
Withdrawn |
2007-02 |
Edition : 1 |
Number of pages : 11 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 24801-1:2014 |
Recreational diving services — Requirements for the training of recreational scuba divers — Part 1: Level 1 — Supervised diver |
ISO 24801-1:2014 specifies the competencies required of a scuba diver in order to obtain a scuba diver qualification from a training organization attesting that he/she has met or exceeded scuba diver level 1 ("Supervised diver"), and specifies evaluation criteria for these competencies.
It also specifies the conditions under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
ISO 24801-1:2014 applies to training and evaluation in recreational scuba diving.
|
Published |
2014-04 |
Edition : 2 |
Number of pages : 10 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 24801-2:2007 |
Recreational diving services — Safety related minimum requirements for the training of recreational scuba divers — Part 2: Level 2 — Autonomous diver |
ISO 24801-2:2007 specifies the competencies that a scuba diver has to have achieved in order for a training organization to award the scuba diver certification indicating that he has met or exceeded scuba diver level 2 -- "Autonomous diver" and assessment of these competencies.
It also specifies conditions under which training has to be provided, in addition to the general requirements for recreational diving service provision specified in ISO 24803.
ISO 24801-2:2007 applies only to contractual training and certification in recreational scuba diving.
|
Withdrawn |
2007-02 |
Edition : 1 |
Number of pages : 14 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 24801-2:2014 |
Recreational diving services — Requirements for the training of recreational scuba divers — Part 2: Level 2 — Autonomous diver |
ISO 24801-2:2014 specifies the competencies required of a scuba diver in order to obtain a scuba diver qualification from a training organization attesting that he/she has met or exceeded scuba diver level 2 ("Autonomous diver"), and specifies evaluation criteria for these competencies.
It also specifies the conditions under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
ISO 24801-2:2014 applies to training and evaluation in recreational scuba diving.
|
Published |
2014-04 |
Edition : 2 |
Number of pages : 15 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 13349:1999 |
Industrial fans — Vocabulary and definitions of categories |
|
Withdrawn |
1999-10 |
Edition : 1 |
Number of pages : 39 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
;
01.040.23
Fluid systems and components for general use (Vocabularies)
|
| ISO 24801-3:2014 |
Recreational diving services — Requirements for the training of recreational scuba divers — Part 3: Level 3 — Dive leader |
ISO 24801-3:2014 specifies the competencies required of a scuba diver in order to obtain a scuba diver qualification from a training organization attesting that he/she has met or exceeded scuba diver level 3 ("Dive leader"), and specifies evaluation criteria for these competencies.
It also specifies the conditions under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
ISO 24801-3:2014 applies to training and evaluation in recreational scuba diving.
|
Published |
2014-04 |
Edition : 2 |
Number of pages : 12 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 24802-1:2007 |
Recreational diving services — Safety related minimum requirements for the training of scuba instructors — Part 1: Level 1 |
ISO 24802-1:2007 specifies the competencies that a scuba instructor has to have achieved in order for a training organization to award the scuba instructor certification indicating that he has met or exceeded scuba instructor level 1 and specifies assessment of these competencies.
It also specifies conditions under which training has to be provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
ISO 24802-1:2007 applies only to contractual training and certification in recreational scuba diving.
|
Withdrawn |
2007-02 |
Edition : 1 |
Number of pages : 8 |
Technical Committee |
03.080.30
Services for consumers
;
03.100.30
Management of human resources
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 24802-1:2014 |
Recreational diving services — Requirements for the training of scuba instructors — Part 1: Level 1 |
ISO 24802-1:2014 specifies the competencies required of a scuba instructor in order to obtain a scuba instructor qualification from a training organization attesting that he/she has met or exceeded scuba instructor level 1, and specifies evaluation criteria for these competencies.
It also specifies the conditions under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
ISO 24802-1:2014 applies to training and evaluation in recreational scuba diving.
|
Published |
2014-04 |
Edition : 2 |
Number of pages : 10 |
Technical Committee |
03.080.30
Services for consumers
;
03.100.30
Management of human resources
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 24802-2:2007 |
Recreational diving services — Safety related minimum requirements for the training of scuba instructors — Part 2: Level 2 |
ISO 24802-2:2007 specifies the competencies that a scuba instructor has to have achieved in order for a training organization to award the scuba instructor certification indicating that he has met or exceeded scuba instructor level 2 and specifies assessment of these competencies.
It also specifies conditions under which training has to be provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
ISO 24802-2:2007 applies only to contractual training and certification in recreational scuba diving.
|
Withdrawn |
2007-02 |
Edition : 1 |
Number of pages : 9 |
Technical Committee |
03.080.30
Services for consumers
;
03.100.30
Management of human resources
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 24802-2:2014 |
Recreational diving services — Requirements for the training of scuba instructors — Part 2: Level 2 |
ISO 24802-2:2014 specifies the competencies required of a scuba instructor in order to obtain a scuba instructor qualification from a training organization attesting that he/she has met or exceeded scuba instructor level 2, and specifies evaluation criteria for these competencies.
It also specifies the conditions under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
ISO 24802-2:2014 applies to training and evaluation in recreational scuba diving.
|
Published |
2014-04 |
Edition : 2 |
Number of pages : 10 |
Technical Committee |
03.080.30
Services for consumers
;
03.100.30
Management of human resources
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 24803:2007 |
Recreational diving services — Requirements for recreational scuba diving service providers |
ISO 24803:2007 specifies requirements for service providers in the field of recreational scuba diving.
It specifies three areas of service provision:
training and education,organized and guided diving for certified divers,rental of diving equipment.
Service providers may offer one or more of these services. ISO 24803:2007 specifies the nature and quality of the services to the client and applies only to contractual provision of those services.
|
Withdrawn |
2007-02 |
Edition : 1 |
Number of pages : 8 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 5801:2007 |
Industrial fans — Performance testing using standardized airways |
ISO 5801:2007 deals with the determination of the performance of industrial fans of all types except those designed solely for air circulation e.g. ceiling fans and table fans.
Estimates of uncertainty of measurement are provided and rules for the conversion, within specified limits, of test results for changes in speed, gas handled and, in the case of model tests, size, are given.
|
Withdrawn |
2007-12 |
Edition : 2 |
Number of pages : 228 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO 24803:2017 |
Recreational diving services — Requirements for recreational diving providers |
ISO 24803:2017 specifies requirements for service providers in the field of recreational scuba diving and snorkelling excursions.
It specifies the following areas of service provision:
- introductory diving activities;
- snorkelling excursions;
- provision of training and education;
- organized and guided diving for qualified divers;
- rental of diving and snorkelling equipment.
Service providers can offer one or more of these services. ISO 24803:2017 specifies the nature and quality of the services to the client.
ISO 24803:2017 does not apply to freediving (also called "apnea diving").
|
Published |
2017-03 |
Edition : 2 |
Number of pages : 11 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 24804:2022 |
Recreational diving services — Requirements for rebreather diver training — No-decompression diving |
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives with a rebreather to a maximum depth of 30 m that do not require mandatory decompression stops using a nitrox breathing gas.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
|
Published |
2022-08 |
Edition : 1 |
Number of pages : 16 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 24805:2022 |
Recreational diving services — Requirements for rebreather diver training — Decompression diving to 45 m |
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives with a rebreather to 40 m using a nitrox breathing mixture or to 45 m using a trimix breathing mixture, requiring mandatory decompression stops.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
|
Published |
2022-08 |
Edition : 1 |
Number of pages : 19 |
Technical Committee |
03.080.30
Services for consumers
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO/FDIS 24806 |
Recreational diving services — Requirements for rebreather diver training — Decompression diving to 60 m |
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 60 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
|
Under development |
|
Edition : 1 |
|
Technical Committee |
03.080.30
Services for consumers
;
03.100.30
Management of human resources
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO/FDIS 24807 |
Recreational diving services — Requirements for rebreather diver training — Decompression diving to 100 m |
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 100 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
|
Under development |
|
Edition : 1 |
|
Technical Committee |
03.080.30
Services for consumers
;
03.100.30
Management of human resources
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO/CD 24808 |
Recreational diving services — Requirements for rebreather instructor training |
This document specifies requirements for rebreather instructor training programmes which provide the competencies required to be able to train rebreather divers.
This document specifies evaluation criteria for these competencies and specifies the requirements for four levels of rebreather instructor.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
|
Under development |
|
Edition : 1 |
|
Technical Committee |
03.080.30
Services for consumers
;
03.100.30
Management of human resources
;
03.200.99
Other standards relating to leisure and tourism
|
| ISO 5801:2007/Cor 1:2008 |
Industrial fans — Performance testing using standardized airways — Technical Corrigendum 1 |
|
Withdrawn |
2008-07 |
Edition : 2 |
Number of pages : 1 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO 13349:2010 |
Fans — Vocabulary and definitions of categories |
ISO 13349:2010 defines terms and categories in the field of fans used for all purposes.
It is not applicable to electrical safety.
|
Withdrawn |
2010-07 |
Edition : 2 |
Number of pages : 43 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
;
01.040.23
Fluid systems and components for general use (Vocabularies)
|
| ISO 25551:2021 |
Ageing societies — General requirements and guidelines for carer-inclusive organizations |
This document specifies requirements and provides guidelines for an organizational program for working carers providing care to:
— adult care recipients (e.g. adults with cognitive, sensory, physical, and invisible disabilities, adults with chronic or episodic conditions and older dependents);
— long-term childcare recipients (e.g. due to chronic illness or permanent cognitive, sensory or physical disability or injury).
This document is applicable to any organization, regardless of size, sector or community setting (i.e. urban, rural or remote).
This document can be used in conjunction with an organization’s management systems, human resource programs, and/or equity, diversity and inclusion programs, or on its own in the absence of a formal workplace program to support working carers.
|
Published |
2021-11 |
Edition : 1 |
Number of pages : 21 |
Technical Committee |
03.080.30
Services for consumers
;
03.100.30
Management of human resources
;
11.020.10
Health care services in general
|
| ISO/TS 30421:2021 |
Human resource management — Turnover and retention metrics |
This document describes the elements of workforce turnover and retention and provides comparable measures for internal and external reporting.
This document also highlights issues that need to be considered when interpreting the turnover and retention data, especially when deciding on the appropriate intervention internally and when reporting this to external stakeholders (e.g. regulators, investors).
|
Published |
2021-05 |
Edition : 1 |
Number of pages : 14 |
Technical Committee |
03.080.30
Services for consumers
|
| ISO 31700-1:2023 |
Consumer protection — Privacy by design for consumer goods and services — Part 1: High-level requirements |
This document establishes high-level requirements for privacy by design to protect privacy throughout the lifecycle of a consumer product, including data processed by the consumer.
This document does not contain specific requirements for the privacy assurances and commitments that organizations can offer consumers nor does it specify particular methodologies that an organization can adopt to design and-implement privacy controls, nor the technology that can be used to operate such controls.
|
Published |
2023-01 |
Edition : 1 |
Number of pages : 37 |
Technical Committee |
03.080.30
Services for consumers
;
03.100.01
Company organization and management in general
|
| ISO/TR 31700-2:2023 |
Consumer protection — Privacy by design for consumer goods and services — Part 2: Use cases |
This document provides illustrative use cases, with associated analysis, chosen to assist in understanding the requirements of 31700-1.
The intended audience includes engineers and practitioners who are involved in the development, implementation or operation of digitally enabled consumer goods and services.
|
Published |
2023-01 |
Edition : 1 |
Number of pages : 31 |
Technical Committee |
03.080.30
Services for consumers
;
03.100.01
Company organization and management in general
|
| ISO/DIS 31700 |
Consumer protection — Privacy by design for consumer goods and services |
This document establishes high-level requirements for privacy by design to protect privacy throughout the lifecycle of a consumer product, including domestic data processing by the consumer.
|
Deleted |
|
Edition : 1 |
Number of pages : 38 |
Technical Committee |
03.080.30
Services for consumers
;
03.100.01
Company organization and management in general
|
| ISO/FDIS 32110 |
Transaction assurance in E-commerce — Vocabulary |
|
Under development |
|
Edition : 1 |
|
Technical Committee |
01.040.03
Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
;
01.040.35
Information technology (Vocabularies)
;
03.080.30
Services for consumers
;
35.240.63
IT applications in trade
|
| ISO/DIS 32111 |
Transaction assurance in E-commerce — Principles and framework |
|
Under development |
|
Edition : 1 |
Number of pages : 19 |
Technical Committee |
03.080.30
Services for consumers
;
35.240.63
IT applications in trade
|
| ISO/R 859:1968 |
Testing and rating room air conditioners |
|
Withdrawn |
1968-10 |
Edition : 1 |
Number of pages : 25 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO 5801:2017 |
Fans — Performance testing using standardized airways |
ISO 5801:2017 specifies procedures for the determination of the performance of fans of all types except those designed solely for air circulation, e.g. ceiling fans and table fans. Testing of jet fans is described in ISO 13350.
ISO 5801:2017 provides estimates of uncertainty of measurement and rules for the conversion, within specified limits, of test results for changes in speed, gas handled and, in the case of model tests, size are given.
|
Published |
2017-09 |
Edition : 3 |
Number of pages : 136 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO 5802:2001 |
Industrial fans — Performance testing in situ |
|
Published |
2001-07 |
Edition : 1 |
Number of pages : 86 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO 5136:2003 |
Acoustics — Determination of sound power radiated into a duct by fans and other air-moving devices — In-duct method |
ISO 5136 specifies a method for testing ducted fans and other air-moving devices to determine the sound power radiated into an anechoically terminated duct on the inlet and/or outlet side of the equipment.
The method is applicable to fans which emit steady, broad-band, narrow-band and discrete-frequency sound and to air temperatures between - 50 °C and + 70 °C. The test duct diameter range is from 0,15 m to 2 m. Test methods for small (d < 0,15 m) and large (d > 2 m) test ducts are described in the informative annexes H and I, respectively.
The maximum mean flow velocity at the microphone head for which the method is suitable, depends on the type of microphone shield used, and is as follows:
foam ball 15 m/s; nose cone 20 m/s; sampling tube 40 m/s.
Above these values the suppression of turbulent pressure fluctuations by the microphone shield may be insufficient.
The method described in ISO 5136 is applicable to a sound source in which a fan is connected to ducts on at least one side. It is also applicable to other fan/attenuator combinations or equipment incorporating fans which can be considered as "black boxes".
Examples of fans and other equipment covered by ISO 5136 are
ducted centrifugal fans, ducted axial flow fans, ducted mixed-flow fans, ducted air-handling units, ducted dust-collection units, ducted air-conditioning units, and ducted furnaces.
ISO 5136 is also applicable to other aerodynamic sources such as boxes, dampers and throttle devices provided that a quiet air flow delivered by an auxiliary fan is available, and the signal-to-noise ratio of sound pressures to turbulent pressure fluctuations in the test duct is at least 6 dB.
It is not applicable to non-ducted fans or equipment.
|
Published |
2003-04 |
Edition : 2 |
Number of pages : 68 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
;
17.140.20
Noise emitted by machines and equipment
|
| ISO 5151:1994 |
Non-ducted air conditioners and heat pumps — Testing and rating for performance |
Specifies the standard conditions on which the ratings of single-package and split-system non-ducted air conditioners employing air- and water-cooled condensers are based, and the test methods to be applied for determination of the various ratings. Is limited to systems utilizing a single refrigeration circuit and having one evaporator and one condenser. Also specifies the test conditions and the corresponding test procedures for determining various performance characteristics of these non-ducted air conditioners and heat pumps.
|
Withdrawn |
1994-12 |
Edition : 1 |
Number of pages : 43 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
;
27.080
Heat pumps
|
| ISO 5151:2010 |
Non-ducted air conditioners and heat pumps — Testing and rating for performance |
ISO 5151:2010 specifies the standard conditions for capacity and efficiency ratings of non-ducted air-cooled air conditioners and non-ducted air to air heat pumps. It is applicable to ducted units rated at less than 8 kW and intended to operate at an external static pressure of less than 25 Pa. ISO 5151:2010 also specifies the test methods for determining the capacity and efficiency ratings.
|
Withdrawn |
2010-06 |
Edition : 2 |
Number of pages : 73 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
;
27.080
Heat pumps
|
| ISO 5151:2017 |
Non-ducted air conditioners and heat pumps — Testing and rating for performance |
ISO 5151:2017 specifies performance testing, the standard conditions and the test methods for determining the capacity and efficiency ratings of air-cooled air conditioners and air-to-air heat pumps.
ISO 5151:2017 is applicable to the following equipment:
- non-ducted air-cooled air conditioners and non-ducted air-to-air heat pumps; or
- ducted air conditioners and/or ducted heat pumps rated at less than 8 kW and intended to operate at an external static pressure of less than 25 Pa.
ISO 5151:2017 is limited to:
- residential, commercial and industrial single-package and split-system air conditioners and heat pumps;
- factory-made, electrically driven and use mechanical compression;
- utilizing single, multiple and variable capacity components;
- multiple split-system utilizing one or more refrigeration systems, one outdoor unit and one or more indoor units, controlled by a single thermostat/controller.
The requirements of testing and rating contained in this document are based on the use of matched assemblies.
ISO 5151:2017 is not applicable to the rating and testing of the following:
a) water-source heat pumps or water cooled air conditioners;
b) multi-split-system air conditioners and air-to-air heat pumps (follow ISO 15042 for the testing of such equipment);
c) mobile (windowless) units having a condenser exhaust duct;
d) individual assemblies not constituting a complete refrigeration system;
e) equipment using the absorption refrigeration cycle;
f) ducted equipment except for those specified in this clause (follow ISO 13253 for the testing of such equipment).
ISO 5151:2017 does not cover the determination of seasonal efficiencies, which can be required in some countries because they provide a better indication of efficiency under actual operating conditions.
NOTE Throughout this document, the terms "equipment" and "systems" mean "air conditioners" and/or "heat pumps".
|
Published |
2017-07 |
Edition : 3 |
Number of pages : 74 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
;
27.080
Heat pumps
|
| ISO 5151:2017/Amd 1:2020 |
Non-ducted air conditioners and heat pumps — Testing and rating for performance — Amendment 1 |
|
Published |
2020-10 |
Edition : 3 |
Number of pages : 2 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
;
27.080
Heat pumps
|
| ISO/FDIS 5222-1 |
Heat recovery ventilators and energy recovery ventilators — Testing and calculating methods for seasonal performance factor — Part 1: Sensible heating recovery seasonal performance factors of heat recovery ventilators (HRV) |
|
Under development |
|
Edition : 1 |
Number of pages : 22 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO/CD 5222-2 |
Heat recovery ventilators and energy recovery ventilators — Testing and calculating methods for seasonal performance factor — Part 2: Sensible cooling recovery seasonal performance factors of HRV |
This part of standard wants to provide a testing and calculating methods for cooling seasonal performance factor of sensible recovery ventilator ruled by the ISO 16494,It is the second part of ISO/NP5222.
|
Under development |
|
Edition : 1 |
|
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO 5801:1997 |
Industrial fans — Performance testing using standardized airways |
|
Withdrawn |
1997-06 |
Edition : 1 |
Number of pages : 232 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO 5802:2001/Amd 1:2015 |
Industrial fans — Performance testing in situ — Amendment 1 |
|
Published |
2015-06 |
Edition : 1 |
Number of pages : 1 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO 10302-1:2011 |
Acoustics — Measurement of airborne noise emitted and structure-borne vibration induced by small air-moving devices — Part 1: Airborne noise measurement |
ISO 10302-1:2011 specifies methods for measuring the airborne noise emitted by small air-moving devices (AMDs), such as those used for cooling electronic, electrical, and mechanical equipment where the sound power level of the AMD is of interest.
Examples of these AMDs include propeller fans, tube-axial fans, vane-axial fans, centrifugal fans, motorized impellers, and their variations.
ISO 10302-1:2011 describes the test apparatus and methods for determining the airborne noise emitted by small AMDs as a function of the volume flow rate and the fan static pressure developed by the AMD on the test apparatus. It is intended for use by AMD manufacturers, by manufacturers who use AMDs for cooling electronic equipment and similar applications, and by testing laboratories. It provides a method for AMD manufacturers, equipment manufacturers and testing laboratories to obtain comparable results. Results of measurements made in accordance with ISO 10302-1:2011 are expected to be used for engineering information and performance verification, and the methods can be cited in purchase specifications and contracts between buyers and sellers. The ultimate purpose of the measurements is to provide data to assist the designers of electronic, electrical or mechanical equipment which contains one or more AMDs.
Based on experimental data, a method is given for calculating the maximum volume flow rate of the scaled plenum up to which ISO 10302-1:2011 is applicable.
|
Published |
2011-01 |
Edition : 1 |
Number of pages : 37 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
;
17.140.20
Noise emitted by machines and equipment
|
| ISO/DIS 10302-1 |
Acoustics — Measurement of airborne noise emitted and structure-borne vibration induced by small air-moving devices — Part 1: Airborne noise measurement |
|
Under development |
|
Edition : 2 |
Number of pages : 40 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
;
17.140.20
Noise emitted by machines and equipment
|
| ISO 10302-2:2011 |
Acoustics — Measurement of airborne noise emitted and structure-borne vibration induced by small air-moving devices — Part 2: Structure-borne vibration measurements |
ISO 10302-2:2011 covers vibration levels from small air moving devices (AMDs) with mounting footprints of less than 0,48 m × 0,90 m for the full-size test plenum defined in ISO 10302‑1 and less than 0,18 m × 0,3 m for the half-size plenum.
It covers all types of AMDs which can be mounted on, and are self-supported at, the discharge or inlet plane of a test plenum box as specified in ISO 10302‑1.
The procedures defined in ISO 10302-2:2011 specify methods for determining the vibration levels that a small AMD would induce in an average structure used in information technology and telecommunications equipment. The methods specified in ISO 10302-2:2011 allow the determination of induced vibration levels for the individual AMD that is tested. These data can be used to determine the statistical values of vibration levels for a production series if levels are measured for several units of that series.
|
Published |
2011-06 |
Edition : 1 |
Number of pages : 25 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
;
17.140.20
Noise emitted by machines and equipment
|
| ISO 10302:1996 |
Acoustics — Method for the measurement of airborne noise emitted by small air-moving devices |
Contains a method for measuring the airborne noise emitted by small air-moving devices such as those used for cooling electronic, electrical and mechanical equipment. Applicable to up to an airflow of one cubic metre per second and up to a fan static pressure of 750 Pa. Suitable for type tests; provides a method for manufacturers and testing laboratories to obtain comparable results.
|
Withdrawn |
1996-12 |
Edition : 1 |
Number of pages : 23 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
;
17.140.20
Noise emitted by machines and equipment
|
| ISO 12499:1999 |
Industrial fans — Mechanical safety of fans — Guarding |
|
Published |
1999-10 |
Edition : 1 |
Number of pages : 13 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO/FDIS 12759-1 |
Fans — Efficiency classification for fans — Part 1: General requirements |
|
Under development |
|
Edition : 1 |
Number of pages : 19 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO 12759-2:2019 |
Fans — Efficiency classification for fans — Part 2: Standard losses for drive components |
This document establishes a classification for fan efficiency. It applies to all electric-motor-driven fan systems that utilize a specific combination of components as defined below:
a) fan airflow performance determined in accordance with an accepted performance standard;
b) polyphase induction motors with nominal motor efficiency specified in this document;
NOTE 1 Other types of motors are explicitly excluded.
c) pulse-width modulated variable frequency drives (VFDs) for use with single motors;
NOTE 2 Single VFDs that service multiple, parallel fan motors are excluded.
d) mechanical power transmissions that utilize V-belts, flat belts, cog belts or couplings.
|
Published |
2019-03 |
Edition : 1 |
Number of pages : 21 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|
| ISO 12759-3:2019 |
Fans — Efficiency classification for fans — Part 3: Fans without drives at maximum operating speed |
This document establishes a system for the classification of fan efficiency for all fan types which have a nominal fan shaft power rating of 0,125 kW and above. This document is applicable to fans only. It does not apply to drives or the system in which fans are installed. This document can be used by legislators or regulatory bodies for defining future energy saving targets.
|
Published |
2019-03 |
Edition : 1 |
Number of pages : 8 |
Technical Committee |
23.120
Ventilators. Fans. Air-conditioners
|